Senior Pricing Administration Specialist
2 months ago
Position Overview
We are seeking a dedicated and detail-oriented Senior Pricing Administration Specialist to join our team. This role involves a variety of responsibilities aimed at enhancing our pricing strategies and ensuring exceptional service delivery to our clients.
Key Responsibilities:
- Conduct thorough screening and analysis of new business tender submissions.
- Compile and evaluate claims experience for significant arrangements.
- Build and sustain relationships with both internal and external stakeholders.
- Address and resolve inquiries from diverse stakeholders and clients efficiently.
- Interpret client requests and deliver tailored responses.
- Ensure a seamless service experience for clients by timely addressing requests, presenting information professionally, and proactively mitigating potential issues.
- Adhere to Service Level Agreements with relevant stakeholders.
- Commit to providing high-quality service to clients and intermediaries, demonstrating a passion for service excellence.
Documentation Management:
- Deliver indirect services to customers and intermediaries.
- Respond promptly to immediate administrative needs following established procedures.
- Adhere to standardized processes and provide administrative support aligned with regular business operations.
- Meet daily production standards consistently.
- Utilize standard administrative techniques to effectively coordinate work.
Personal Effectiveness:
- Take accountability for service delivery through individual efforts.
- Exhibit a strong work ethic and commitment to excellence.
- Manage time, tasks, and output quality effectively over short-term periods.
- Enhance contributions by expanding individual skill sets.
- Collaborate effectively with colleagues to achieve shared goals.
- Embrace and embody company values.
- Demonstrate the ability to work under pressure and meet tight deadlines while maintaining high accuracy and quality standards.
- Employ strong problem-solving skills.
Quality Assurance:
- Comply with service and quality standards consistently.
- Conduct quality checks on personal work.
- Oversee quality checks on team outputs.
Qualifications:
- Matriculation (with Mathematics)
- Experience in the insurance industry
- Familiarity with pricing and rating principles in a group risk context
- Comprehensive knowledge and experience in pricing within a Group Assurance/Risk environment is essential.
- Proven numerical and mathematical reasoning skills.
- Proficient in MS Office applications, including Word and Excel.
- Ability to effectively plan and prioritize tasks.
- Strong analytical and problem-solving capabilities with a keen attention to detail.
- Customer-focused mindset.
- Excellent communication and interpersonal skills.
- Collaborate effectively with internal and external colleagues to achieve organizational and team objectives.
- Thrive in a dynamic and progressive work environment.
Skills:
Strong communication abilities are essential for this role.
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