Retail Store Manager

1 month ago


Cape Town, Western Cape, South Africa Pro Select Consulting Full time
Store Supervisor Opportunity

Pro Select Consulting is seeking a highly skilled Store Supervisor to join our team at our Kenilworth store. As a key member of our retail team, you will be responsible for overseeing store operations, managing staff, and ensuring exceptional customer service.

Key Responsibilities:
  • Staff Management: Oversee staff activities, provide training, and ensure employees follow store policies.
  • Scheduling: Create and manage work schedules to ensure adequate staffing levels during busy and slow periods.
  • Performance Evaluation: Evaluate employee performance, provide feedback, and conduct performance reviews.
  • Customer Service: Handle complex customer inquiries, complaints, and ensure a high level of customer satisfaction.
  • Inventory Management: Oversee inventory levels, stock replenishment, and manage stocktake processes.
  • Store Presentation: Ensure that products are displayed according to company standards to maximize sales.
  • Store Operations: Ensure the store is clean, organized, and adheres to health and safety regulations.
  • Cash Handling: Oversee cash transactions, manage cash registers, and ensure accuracy in financial operations.
  • Store Security: Responsible for opening and closing the store, including securing premises and handling alarm systems.
  • Reporting: Generate and analyze sales reports to inform business decisions.

Note: Only candidates residing in the near vicinity of Kenilworth will be considered.


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