Customer Service Host

7 days ago


Cape Town, Western Cape, South Africa Crew Life at Sea Full time

Crew Life at Sea is dedicated to providing an unforgettable dining experience to our guests. As a Customer Service Host, you will play a vital role in achieving this goal by greeting guests warmly, answering questions about our menu, and resolving any issues promptly.

In this position, you will be responsible for providing exceptional customer service, maintaining a clean and organized workspace, and working effectively with kitchen and bar staff to ensure a smooth and efficient service. Your ability to multitask and remain composed under pressure will be essential in ensuring a positive experience for our guests.

To excel in this role, you must be fluent in German and English (written and verbal) and possess excellent communication skills. While previous experience in a similar role is preferred, it's not necessary. We provide comprehensive training to ensure your success.

About the Job:

This is an exciting opportunity to join our crew and become part of a dynamic team that values hard work, dedication, and teamwork. As a Customer Service Host, you will be expected to:

  • Greet guests warmly and show them to their seats
  • Answer questions about our menu and make recommendations
  • Maintain a clean and organized workspace, including tables, chairs, and dining areas
  • Work closely with kitchen and bar staff to ensure a smooth and efficient service


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