Credit Controller, Accounts Receivable, Healthcare
1 week ago
**DSV - Global transport and logistics**
Location: Meadowview
Job Posting Title: Credit Controller, Accounts Receivable, Healthcare
Time Type: Full Time
**Job Related Requirements**:
- Minimum of 3-5 years’ Credit Control experience
- Strong reconciliation skills essential
- High Tolerance for stress
- High level of professional communication skills essential
**Computer Literacy Level**:
- Intermediate Microsoft Office knowledge
- Advanced knowledge of excel formulas advantageous
- SAP experience advantageous
**Added Advantages for this Role**:
- Credit Management Diploma / Diploma
- Previous Shared Services Centre environment experience an advantage
**Main Purpose of the Role**:
To maintain a good credit book and collections according to company standard
**Duties and Responsibilities**:
- Responsible for customer portfolio allocated to you
- Maintain customer /account data in terms of standard operating procedures
- Monitor the credit limits and take / recommend the appropriate action
- Collection of payments within target and performance driven KPI’s
- Cash allocations incl. claims templates
- Escalation of overdue payments
- Dunning process to be followed with all overdue amounts
- Timely and accurate reconciliation of customer accounts
- Attend to all communication, telephonically or written in a professional manner
- Building good inter-departmental relationships to aid with resolving queries
- Appropriate and timeous identification of potential bad debts and / prescribed debt for escalation and resolution
- Review held order reports for appropriate action
- To aid with reporting accuracy, ensure that appropriate notes are captured against the account to aid
- Ensure that account statements are managed and sent as per defined timelines
- Ad-hoc queries to be attended to
- All matters not resolved to be escalated to the Supervisor, Client and Manager for further instruction and/or assistance
- Relevant documentation provided for customer meetings to accurate and presented as required as well as ensuring all deadlines are met
- Investigation and following up on all claims (price/stock) with customer, client and internal DSV departments
- Providing / submitting supporting documentation of customer request (invoices, pod’s credit notes etc.)
- Raising claims, journals, rebates, pardons, log fees per monthly schedule
- Credit Services/ SOP / mUti Manual compliance
- Provide excellent client, customer service (internally and externally)
- Professional
- Deadline Driven
- Team Player
- Attention to detail
- Confident
- Levelheaded
- Punctual
- Organized
- Effective time management skills
- Solutions driven with the ability to think outside of the box
**DSV - Global transport and logistics**
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.
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