Team Lead for Retail Client Relationships

Job DescriptionLeverage your expertise as a Client Relations Lead at Lead Generation Group to deliver exceptional results.You will be responsible for resolving complex client complaints and enhancing customer satisfaction.About the Role:Resolve escalated client complaints and maintain high-quality relationships.Develop and implement strategies to reduce...

Key Responsibilities:As a member of our team, you will be responsible for implementing process changes and collaborating with internal teams to drive business growth. This includes developing and implementing processes to improve client satisfaction and loyalty, as well as identifying opportunities for growth and development within the company.Main...

Lead Generation SpecialistThis is an exciting opportunity to work with our Sales and Marketing Team as a Lead Generation Specialist at Lead Generation Group in Cape Town.You will play a crucial role in generating new business leads and contributing to the team's success.About the Job:We need someone who can develop and execute effective sales plans to drive...

Client Satisfaction Lead - Job DescriptionWe are seeking an experienced Client Satisfaction Lead to join our team in Cape Town at Lead Generation Group.The successful candidate will play a critical role in managing and resolving client complaints and issues, particularly with clients based in the UK and USA.Responsibilities:Manage and resolve escalated...

Acuity Consultants is seeking an exceptional Client Service Team Lead to drive service excellence and operational efficiencies in a high-performing CRM team.The ideal candidate will have 3-5 years' experience in client servicing, with at least 12 months of leadership experience. They should possess strong coaching, mentoring, and leadership capabilities, as...

Job DescriptionDUTIES AND RESPONSIBILITIES:Operational Management: Daily management of all operational aspects of the retail client services environment.CRC Coaching and Development: Ongoing support, mentoring, and coaching of existing and new Client Relationship Managers (CRMs).Servicing Standards Evaluation: Monthly evaluation of CRM calls and emails...

About UsDis-Chem Pharmacies was founded in 1978 with a single store in Mondeor, Johannesburg. Since then, we have grown to become South Africa's largest pharmaceutical retail group, operating over 200 stores across the country.Our mission is to provide high-quality pharmacy services, expert advice, and a wide range of products to our customers. We believe in...

Job RequirementsThe ideal candidate for this position will have a solid understanding of retail marketing principles and practices. They will also possess excellent communication and organizational skills, with the ability to manage multiple projects simultaneously.About UsSavageOne Pty Ltd is a leading provider of retail marketing solutions. We are...

Job DescriptionThe Relationship Manager: Consumer Banking role at Access Bank Plc is a key position that requires an experienced professional to manage and grow the portfolio of retail banking clients, drive customer satisfaction and retention, and contribute to the division's growth and profitability.Main AccountabilitiesClient Acquisition: Identify and...

The Client Services Consultant is responsible for providing exceptional customer service to clients in the SCI Client Enablement: Retail Services business. This involves building and maintaining strong relationships with clients and financial advisers, ensuring a seamless client experience.Main Responsibilities:Provide accurate information about our products...

Job DescriptionThis role offers a unique opportunity to lead and direct store operations to achieve business objectives. The successful candidate will have a strong retail background, with experience in managing a large and diverse workforce.Responsibilities include:Leading and directing store operations to achieve sales, profit, and compliance...

Job Title: Client Relationship ManagerReporting Line: Operations ManagerLocation: Steenberg, TokaiBusiness Unit: Investment ManagementPurpose of the RoleThe Client Relationship Manager is responsible for providing exceptional support and oversight in fund administration services. This dynamic role requires a passion for client service and delivery. The...

Company OverviewClicks Group Limited is a well-established health and beauty retailer seeking an experienced Assistant Store Manager to lead its retail teams and drive store success.Benefits and Career Advancement OpportunitiesMarket-related salary and benefits packageOpportunities for career growth and professional development

Job Title: Customer Service Team LeadThis position is responsible for developing and implementing process changes to support customer service efforts.You will collaborate with internal teams to identify opportunities for growth and development, and develop processes to enhance client satisfaction.Main Responsibilities:Process Improvement: Develop and...

About Us:We are ADP South Africa, a leading provider of human capital management solutions.We are seeking a skilled Client Relationship Coordinator to join our team.In this role, you will be responsible for building and maintaining client relationships, ensuring compliance with legislative requirements, and providing solutions through investigation and...

Company OverviewThe Recruitment Council is a leading asset management company seeking a highly skilled Team Leader for Client Services. This role offers a unique opportunity to take ownership of administrative functions and make a tangible impact on the company's success.Job DescriptionThis is a challenging and rewarding role that requires a strong focus on...

Overview Seeking an experienced, highly motivated, proactive and articulate individual to join a growing team. As intermediary between the broker network and the operations team, the Client Relationship Manager will manage the ongoing interaction with brokers while retaining, renewing and building relationships. The Client Relationship Manager may...

Job OverviewThis role offers an exciting opportunity to join our international team as a Client Relationship Specialist.You'll be responsible for managing your own portfolio, providing high-quality support to our team and clients, and contributing to the growth of our organization.Working closely with the Client Account Manager, you'll focus on delivering...

Our ideal candidate is a Conceptual Thinker Team Lead with a passion for retail advertising. You will be responsible for developing and implementing innovative concepts that drive results.About the Position:Liaise with clients to understand their needs and preferences.Develop and maintain strong relationships with internal stakeholders.Key Skills and...

Escalation Resolution SpecialistLead Generation Group is seeking a skilled Escalation Resolution Specialist to resolve escalated client complaints and issues.Key Responsibilities:Resolve escalated client complaints, ensuring high customer satisfaction.Act as primary point of contact for clients.Utilize expert de-escalation techniques to handle challenging...