Current jobs related to Team Lead for Retail Client Relationships - Cape Town, Western Cape - DAV Professional Placement Group
-
Client Relations Lead
4 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob DescriptionLeverage your expertise as a Client Relations Lead at Lead Generation Group to deliver exceptional results.You will be responsible for resolving complex client complaints and enhancing customer satisfaction.About the Role:Resolve escalated client complaints and maintain high-quality relationships.Develop and implement strategies to reduce...
-
Fashion Retail Team Lead
3 days ago
Cape Town, Western Cape, South Africa North Coast Labour Consultants CC Full timeNorth Coast Labour Consultants CC is seeking a talented Fashion Retail Team Lead to join our team in George.About the CompanyWe are a leading provider of labour solutions to the retail industry, offering a range of services to help businesses succeed.Our company culture values teamwork, innovation, and excellence, providing a dynamic and supportive work...
-
Team Lead
7 days ago
Cape Town, Western Cape, South Africa SavageOne Pty Ltd Full timeJob RequirementsThe ideal candidate for this position will have a solid understanding of retail marketing principles and practices. They will also possess excellent communication and organizational skills, with the ability to manage multiple projects simultaneously.About UsSavageOne Pty Ltd is a leading provider of retail marketing solutions. We are...
-
Client Director: Retail
2 days ago
Cape Town, Western Cape, South Africa M&G Investments Full timeA vacancy has arisen for a Client Director: Retail within the M&G Retail Distribution Team. As a Client Director: Retail at M&G, you will primarily focus on developing and managing existing strategic relationships and partnerships within the retail market, particularly category II independent financial advisors.This role encompasses a broad range of...
-
Client Support Operations Lead
3 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob DescriptionWe are seeking a dedicated Customer Experience Management Director to lead our customer support team in delivering top-tier service. As the Client Support Operations Lead, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Team Leadership and Mentorship: Serve as the...
-
Customer Service Team Lead
1 day ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeService Delivery and Quality Assurance LeadAt Lead Generation Group, we are looking for a seasoned leader to head our Service Delivery Team.This critical role involves leading a team in providing exceptional customer service and resolving complex issues.Main Accountabilities:Developing and implementing strategies to reduce escalation rates and enhance...
-
Client Success Manager: Retail Markets
2 days ago
Cape Town, Western Cape, South Africa M&G Investments Full timeAbout the RoleWe are looking for a highly skilled Client Success Manager: Retail Markets to lead our efforts in delivering high-quality investment solutions to our retail clients.In this role, you will work closely with our internal teams to develop and execute business strategies, build strong relationships with key stakeholders, and drive business growth...
-
Agrimark Retail Team Lead
4 days ago
Cape Town, Western Cape, South Africa KAL Corporate services (Pty) Ltd Full timeRole Overview: Agrimark Operations Ltd is part of KAL Group Ltd, a diversified JSE-listed retail group operating in agricultural retail, fuel & convenience, and manufacturing markets. Our team is responsible for managing and developing various retail store operations.Job Details: We are currently seeking a skilled and motivated Agrimark Retail Team Lead to...
-
Client Relationship Lead
23 hours ago
Cape Town, Western Cape, South Africa Arvo Full timeJob Description:">The Tax Manager role at Arvo involves building and maintaining strong relationships with our clients. You'll be responsible for ensuring compliance with tax laws and regulations, preparing tax returns, provisional tax, payroll, EMP, VAT recons, and related returns, and supervising the bookkeeping function.">As a key member of our team,...
-
Director of Client Relationships
2 days ago
Cape Town, Western Cape, South Africa M&G Investments Full timeJob RequirementsTo succeed as our Director of Client Relationships, you will need to possess:A postgraduate degree in finance or a related fieldMinimum 7-10 years of senior client-facing experience in asset management or investment consultingStrong commercial acumen and business insight, solid understanding of investment products and the retail...
-
Leading Retail Team Member
7 days ago
Cape Town, Western Cape, South Africa Clicks Group Limited Full timeCompany OverviewClicks Group Limited is a well-established health and beauty retailer seeking an experienced Assistant Store Manager to lead its retail teams and drive store success.Benefits and Career Advancement OpportunitiesMarket-related salary and benefits packageOpportunities for career growth and professional development
-
Client Relationship Executive
2 days ago
Cape Town, Western Cape, South Africa Metrofile Full timeJob OverviewMetrofile is seeking a Revenue Growth Strategist to join our team. As a key member of our sales team, you will be responsible for developing and implementing strategies to drive revenue growth, building and maintaining strong relationships with clients, and identifying new business opportunities.Key Responsibilities:Develops and implements...
-
Client Relationship Manager
3 weeks ago
Cape Town, Western Cape, South Africa The Recruitment Council Full timeJob Title: Client Relationship ManagerReporting Line: Operations ManagerLocation: Steenberg, TokaiBusiness Unit: Investment ManagementPurpose of the RoleThe Client Relationship Manager is responsible for providing exceptional support and oversight in fund administration services. This dynamic role requires a passion for client service and delivery. The...
-
Client Services Team Lead
13 minutes ago
Cape Town, Western Cape, South Africa The Recruitment Council Full timeAbout the RoleThe Recruitment Council is seeking a skilled Client Services Team Lead to join our team. As a key member of our organization, you will play a vital role in minimising financial and reputational risk exposure related to administration functions for internal and external stakeholders.Key ResponsibilitiesRelationship Building: Develop strong...
-
Client Relationship Manager
4 days ago
Cape Town, Western Cape, South Africa Fidelity Services Group Full timeJob DescriptionWe are seeking an experienced Key Account Manager SecureDrive to join our team at Fidelity Services Group. As a Key Account Manager SecureDrive, you will be responsible for managing client relationships and ensuring day-to-day operations run smoothly.Your key responsibilities will include:Managing client expectations and resolving any issues...
-
Retail Project Lead
3 days ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeCompany OverviewCommunicate Recruitment is a leading provider of contract professionals to the retail industry. We pride ourselves on delivering exceptional talent solutions that meet our clients' needs. As a Retail Project Lead, you will join a dynamic team dedicated to driving project success and supporting our clients' growth.In this role, you will be...
-
Senior Client Relationship Manager
4 days ago
Cape Town, Western Cape, South Africa The Up&Up Group (affiliated to the global M&C Saatchi Group) Full timeAbout This RoleWe are seeking a highly motivated and experienced Senior Client Relationship Manager to join our team at The Up&Up Group. As a key member of our account management department, you will be responsible for managing client relationships and leading a team in both work-from-home and work-from-office environments.Your primary responsibility is to...
-
Director of Client Relationships
2 days ago
Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full timeAbout the JobThe Customer Experience Director will be responsible for leading client relationships and driving business results. This role involves developing and implementing strategies to enhance customer satisfaction and loyalty.Key responsibilities include:Managing client relationships and ensuring alignment of goals and objectivesDriving business...
-
Client Relationship Manager
2 weeks ago
Cape Town, Western Cape, South Africa Ideal Candidates Full timeOverview Seeking an experienced, highly motivated, proactive and articulate individual to join a growing team. As intermediary between the broker network and the operations team, the Client Relationship Manager will manage the ongoing interaction with brokers while retaining, renewing and building relationships. The Client Relationship Manager may...
-
Client Advocacy Manager
4 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeEscalation Resolution SpecialistLead Generation Group is seeking a skilled Escalation Resolution Specialist to resolve escalated client complaints and issues.Key Responsibilities:Resolve escalated client complaints, ensuring high customer satisfaction.Act as primary point of contact for clients.Utilize expert de-escalation techniques to handle challenging...
Team Lead for Retail Client Relationships
1 week ago
We are looking for a highly skilled and experienced professional to join our team as a Team Lead for Retail Client Relationships. The ideal candidate will have a strong understanding of client servicing and leadership principles, as well as excellent interpersonal and communication skills.
The successful candidate will be responsible for managing the daily operational aspects of the retail client services environment, coaching and developing Client Relationship Managers (CRMs), and evaluating CRM calls and emails against Sygnia servicing standards.
In addition, the successful candidate will design and implement work methods that will ensure the continuous enhancement of service delivery, monitor and measure client satisfaction, facilitate process and system enhancements, and foster a positive team culture.
