E-Commerce UX/UI Designer

5 days ago

Cape Town, Western Cape, South Africa Rentoza Full time

About Us:

Rentoza is a South African e-commerce company that's changing the game with its innovative subscription service for digital goods and appliances.

The Role:

As a Senior UX/UI Designer, you will play a critical role in shaping the user experience and interface design of our eCommerce platform. You will work closely with product managers, developers, and other designers to create intuitive and visually appealing designs that enhance the customer journey from discovery to purchase.

Key Responsibilities:

User Research & Analysis:

  • We conduct thorough user research through surveys, interviews, and usability testing to gain valuable insights into customer needs and preferences.
  • We analyse user feedback and data to inform design decisions and create user personas, journey maps, and wireframes to visualise user needs and interactions.
  • We perform UX audits and tests to iterate over existing designs and optimise the customer/user experience on a recurring basis.

Design & Prototyping:

  • We develop high-fidelity UI designs for web and mobile platforms that align with our brand identity and collaborate with the development team to ensure the feasibility and implementation of designs.
  • We create interactive prototypes to demonstrate design concepts and user flows, establish and maintain detailed user-interface patterns and specifications, and communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organisation.
  • We follow up on the performance of the executed designs based on conversion rates and user heat maps and create user flows and prototypes to effectively conceptualise new product initiatives.

Collaboration & Communication:

  • We work closely with product managers to understand business goals and translate them into user-friendly designs and communicate with technical stakeholders effectively and drive alignment and cohesion across platforms.
  • We present design ideas and concepts to stakeholders and gather feedback, mentor junior designers and contribute to the growth of the design team.

Continuous Improvement:

  • We stay up-to-date with the latest design trends, tools, and technologies and conduct A/B testing and analyse the performance of design changes to improve the overall user experience.

Requirements:

  • A Bachelor's degree in Design and UX/UI is essential.
  • 5+ years of experience in end-to-end user-centric and creative design.
  • Expert hands-on knowledge for creating powerful UX/UI in iOS/Android.
  • Proficiency in design tools such as Sketch, Figma, and Adobe Creative Suite.
  • Ability to work in a fast-paced, deadline-driven environment.
  • Experience working in an agile development process is a plus.
  • Ability to work in a results-driven environment with a data-driven approach.
  • Illustrate and present design options using process flows, prototypes, and sitemaps along with thorough research and analysis.
  • Work with cross-functional teams (Marketing and Engineering) to attain business goals.
  • Exceptional listening, collaborative, and organisational skills.
  • Proficient with rapid prototyping and visualisation tools such as Figma, Sketch, and InVision.
  • Expert understanding of UI/UX Design principles.

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