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Claims Director
2 weeks ago
We are seeking a seasoned Claims Director to lead our team of claims analysts and drive efficiency in claims resolution and management. As a dynamic leader, you will oversee the end-to-end claims process and provide guidance, training, and performance feedback to your team members.
Duties & Responsibilities- Supervise and lead the team of claims analysts.
- Assist the claims analysts with technical queries relating to claims.
- Audit and authorise daily claims from the daily claims list to ensure accuracy.
- Analyse recovery possibilities, identify trends, and implement strategies to improve recovery efforts.
- Work closely with brokers to address client inquiries, complaints, and concerns.
- Liaison with risk carriers including scheduled and ad-hoc reporting on various claims reports as required.
- Completed Matric.
- RE5 regulatory examination completed.
- 5 years' experience with end-to-end claims processing.
- At least 2 years' experience in a supervisory role.