Africa Operations Manager

3 days ago


Cape Town, Western Cape, South Africa Amazon Commercial Services (South Africa) (Pty) Ltd Full time

Company Overview

Amazon Commercial Services (South Africa) (Pty) Ltd is a leading e-commerce company that empowers innovators to solve complex business problems. Our team in Sub-Saharan Africa is dedicated to scaling growth and delivering exceptional customer experiences.

Salary

R1,200,000 - R1,800,000 per annum, depending on experience.

Job Description

We are seeking a Senior Program Manager to lead our Retail Operations & Initiatives team in Sub-Saharan Africa. As a founding member of this team, you will have the opportunity to develop and implement innovative strategies that drive business growth and improve customer satisfaction.

Key Responsibilities

  • Developing and executing a vision for new Amazon initiatives in Sub-Saharan Africa.
  • Collaborating with cross-functional teams to design and implement automated solutions that scale.
  • Gathering and analyzing data to identify opportunities for process improvements.
  • Leading thought leadership and driving strategic initiatives that deliver results.

Requirements

  • 5+ years of program or project management experience.
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
  • Bachelor's degree.
  • Experience using data and metrics to drive improvements.
  • Experience owning/driving roadmap strategy, definition, and end-to-end product delivery.

Preferred Qualifications

  • 2+ years of experience driving process improvements.
  • Experience working cross-functionally with tech and non-tech teams.

What We Offer

Amazon is an equal opportunities employer that values diversity and inclusivity. We offer a dynamic work environment, competitive salary, and opportunities for professional growth and development.



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