Customer Service Operations Manager
3 days ago
We are seeking a highly motivated and experienced Customer Service Operations Manager to join our team at Dante Personnel.
About the RoleThe successful candidate will be responsible for managing a team, overseeing customer service and sales operations, and ensuring the highest level of customer satisfaction.
Key Responsibilities- Manage a team of customer service representatives
- Oversee daily customer service and sales operations
- Analyze data to identify trends and areas for improvement
- Develop and implement strategies to improve customer satisfaction
- Maintain accurate records and reports
To be considered for this role, you will need:
- A minimum of 5 years' experience in a customer service or sales role
- A minimum of 3 years' experience managing a team
- Proficient in MS Excel, MS Word, MS Outlook, and MS PowerPoint
- Excellent communication and problem-solving skills
- A results-driven and highly motivated individual
- A self-starter with the ability to work independently
- Strong time management skills
- Tech-savvy with a keen eye for detail
- A team player with excellent interpersonal skills
- Owning a vehicle and having a valid driver's license
This is an exciting opportunity to join a dynamic team and take your career to the next level. You will have the chance to work with a talented group of professionals and contribute to the success of our company.
-
Customer Service Representative
4 weeks ago
Roodepoort, Gauteng, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full timeAt Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC, we are seeking a skilled Customer Service Representative to join our team in Roodepoort.The estimated annual salary for this position is around R250,000 - R350,000.About the RoleThis is an exciting opportunity to provide exceptional customer service and support to our valued clients. As a...
-
Roodepoort, Gauteng, South Africa Bonafide Human Capital (Pty) Ltd Full timeThe estimated salary for this position is R450,000 - R550,000 per annum, depending on experience.About the RoleWe are seeking a highly skilled and experienced Service Operations Manager to join our team at Bonafide Human Capital (Pty) Ltd. This is an exciting opportunity to work with a well-known commercial dealer in Roodepoort, managing the service...
-
Service Delivery Manager
2 weeks ago
Roodepoort, Gauteng, South Africa Scholtz Partners International Pty Ltd Full timeAbout Scholtz Partners International Pty LtdWe are a leading company in the motorcycle industry, dedicated to providing top-notch services to our clients. Our team is passionate about delivering exceptional results, and we are seeking a talented Service Manager to join our ranks. Based in Roodepoort, Johannesburg, Gauteng, this role offers a competitive...
-
Senior Restaurant Operations Manager
2 weeks ago
Roodepoort, Gauteng, South Africa Scholtz Partners International Pty Ltd Full timeAre you a seasoned hospitality professional looking for a challenging role in restaurant management? We are seeking an experienced Senior Restaurant Operations Manager to lead our new restaurant operation and ensure exceptional service.About UsScholtz Partners International Pty Ltd is a reputable recruitment agency that specializes in placing top talent in...
-
Transportation Operations Manager
3 weeks ago
Roodepoort, Gauteng, South Africa Bonafide Human Capital (Pty) Ltd Full timeJob Title: Transportation Operations Manager">About the Role:">This role is suited for an experienced professional with strong leadership skills, who can ensure efficient repair operations and high customer satisfaction.">Key Responsibilities:">">Recruit, hire, and motivate qualified technicians.">Develop technical skills of service staff.">Maintain...
-
Customer Relationship Manager
3 weeks ago
Roodepoort, Gauteng, South Africa EC Security Full timeWe are seeking a dedicated professional to play a vital role in ensuring client satisfaction and maintaining a healthy relationship with our customers at EC Security.Key Responsibilities:Contact clients to ensure continued satisfaction with our services.Address and resolve client issues professionally and efficiently.Proactively manage client relationships,...
-
Roodepoort, Gauteng, South Africa Restaurant Careers Full timeJob Title: Restaurant Operations Manager for Ambitious IndividualsWe are seeking a highly skilled and experienced Front of House Restaurant Manager to join our team at Restaurant Careers. This is an exceptional opportunity for individuals who are passionate about delivering exceptional customer experiences and have a proven track record in restaurant...
-
Service and Maintenance Director
3 weeks ago
Roodepoort, Gauteng, South Africa Sp-int Full timeSp-int is seeking an experienced Service Manager to lead our motorcycle workshop team. As a key member of our management team, you will be responsible for delivering exceptional customer service, maintaining high-quality standards, and driving business growth.About the CompanySp-int is a leading manufacturer of motorcycles, with a strong presence in the...
-
Hospitality Services Manager
2 weeks ago
Roodepoort, Gauteng, South Africa Scholtz Partners International Pty Ltd Full timeJob DescriptionScholtz Partners International Pty Ltd is looking for an experienced Restaurant Manager to lead our new restaurant operation in Roodepoort, Johannesburg, Gauteng. The successful candidate will be responsible for overseeing daily operations, managing staff, and driving business growth. As a key member of our team, you will have the opportunity...
-
Restaurant Operations Manager
2 weeks ago
Roodepoort, Gauteng, South Africa Scholtz Partners International (Pty) Ltd Full time**About the Position**We are seeking a highly skilled Restaurant Operations Manager to join our team at Scholtz Partners International (Pty) Ltd in Roodepoort, West Rand. As a key member of our restaurant management team, you will be responsible for ensuring exceptional customer service and overseeing the day-to-day operations of our new biker...
-
Operations Executive
2 weeks ago
Roodepoort, Gauteng, South Africa Scholtz Partners International Pty Ltd Full timeScholtz Partners International Pty Ltd is seeking an experienced Service Manager to join their team. Based in Roodepoort, Johannesburg, Gauteng, this role offers a market-related salary of R600,000 per annum. The successful candidate will have relevant certifications, workshop management experience, problem-solving skills, leadership abilities, and financial...
-
Senior Laboratory Operations Manager
1 month ago
Roodepoort, Gauteng, South Africa Ampath Full timeJob Summary:Ampath is seeking an experienced Senior Laboratory Operations Manager to lead our laboratory team in Roodepoort, Gauteng. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day functioning of the laboratory.Key Responsibilities:People Management: Actively support People Management and other Central...
-
Technical Operations Manager
3 weeks ago
Roodepoort, Gauteng, South Africa Sp-int Full timeWe are looking for a skilled Service and Maintenance Director to lead our motorcycle workshop team. As a key member of our management team, you will be responsible for delivering exceptional customer service, maintaining high-quality standards, and driving business growth.About the RoleThe successful candidate will have a strong background in motorcycle...
-
Service Department Supervisor
3 weeks ago
Roodepoort, Gauteng, South Africa Bonafide Human Capital (Pty) Ltd Full timeJob Title: Service Department Supervisor">About the Role:">We are seeking a highly skilled supervisor to lead our service department, ensuring efficient repair operations and excellent customer satisfaction.">Key Responsibilities:">">Manage daily operations of the service department.">Recruit, train, and develop technical staff.">Monitor productivity and...
-
Business Operations Director
2 weeks ago
Roodepoort, Gauteng, South Africa Dante Personnel Full timeDante Personnel is seeking a highly skilled Sales Administration Manager to join their team. In this dynamic role, you will be responsible for managing sales teams and overseeing business operations.Job OverviewAs a Sales Administration Manager at Dante Personnel, you will play a crucial part in driving the company's sales strategy forward. This is an...
-
Customer Relationship Ambassador
1 month ago
Roodepoort, Gauteng, South Africa EC Security Full timeWe are seeking a dedicated Customer Relationship Ambassador to play a vital role in ensuring client satisfaction and maintaining healthy relationships with our customers.This position is responsible for proactively managing client interactions, conducting courtesy calls, and resolving any issues they may have. Key responsibilities include:• Contacting...
-
Business Operations Manager
1 month ago
Roodepoort, Gauteng, South Africa Dante Personnel Full timeJob OverviewWe are seeking a highly skilled Sales Administration Manager to join our team at Dante Personnel. This is an excellent opportunity for individuals with strong leadership and sales expertise.SalaryThe estimated annual salary for this position is between $70,000 and $100,000 based on industry standards and the level of experience required.Key...
-
Senior Manager
1 month ago
Roodepoort, Gauteng, South Africa MTN Full timeJob Title: Senior Manager - Regional Operations Commercial LeadJob Description:We are seeking an experienced and skilled Senior Manager to lead our Regional Operations Commercial team in Gauteng, Roodepoort. The successful candidate will be responsible for driving the implementation of our direct and indirect regional sales strategy, ensuring effective...
-
Motorcycle Industry Operations Director
1 month ago
Roodepoort, Gauteng, South Africa Scholtz Partners International Pty Ltd Full timeJob Title: Motorcycle Industry Operations DirectorLocation: Roodepoort, Johannesburg, GautengSalary: R750,000 - R900,000 per annum (Market-related)About the RoleOur client in the motorcycle industry is seeking an experienced and skilled Service Manager to lead their workshop operations.Key ResponsibilitiesManage the day-to-day activities of the workshop,...
-
Senior Procurement Manager
1 month ago
Roodepoort, Gauteng, South Africa Talent Evolution Ltd Full timeTalent Evolution Ltd is seeking a highly skilled Senior Procurement Manager to join our team. This is an exciting opportunity for an experienced professional to lead the procurement and network management functions, focusing on emergency medical services, automotive, and home service providers.About the RoleThis role involves managing the Ambulance,...