Motorcycle Industry Operations Director
7 hours ago
Location: Roodepoort, Johannesburg, Gauteng
Salary: R750,000 - R900,000 per annum (Market-related)
About the RoleOur client in the motorcycle industry is seeking an experienced and skilled Service Manager to lead their workshop operations.
Key Responsibilities- Manage the day-to-day activities of the workshop, ensuring efficient operation and high-quality service delivery.
- Oversee maintenance and repair services, including scheduling, inventory management, and quality control.
- Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
- Lead a team of technicians and support staff, providing guidance, coaching, and performance evaluations.
- Monitor financial performance, including budgeting, forecasting, and cost control.
- Bachelor's degree in a relevant field, such as business administration or mechanical engineering.
- Relevant certifications, such as dealership or manufacturer training.
- Minimum 5 years of experience in workshop management, preferably in the motorcycle industry.
- Strong problem-solving skills, with ability to analyze complex issues and develop effective solutions.
- Excellent leadership and communication skills, with ability to motivate and direct teams.
- Financial acumen, with ability to manage budgets, forecasts, and financial reports.
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