Senior Laboratory Operations Manager

1 week ago

Roodepoort, Gauteng, South Africa Ampath Full time
Job Summary:

Ampath is seeking an experienced Senior Laboratory Operations Manager to lead our laboratory team in Roodepoort, Gauteng. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day functioning of the laboratory.

Key Responsibilities:
  • People Management: Actively support People Management and other Central Support strategies and initiatives by ensuring both administrative and practical implementation of all business processes, policies, and procedures.
  • Investigations and Discipline: Conduct investigations relevant to direct reports and act as the complainant in disciplinary enquiries in collaboration with the People Partner.
  • Team Culture: Create a positive and inspiring team culture within the laboratory to ensure operational goals are met and high-quality standards are maintained.
  • Workday Tasks: Ensure that direct reports execute Workday tasks/processes as and when requested by relevant support services teams.
  • Soft Skills Development: Identify soft skills development needs within the team and liaise with the Area Lab Manager to ensure the team receives the relevant development/coaching to deliver on operational goals, high-quality standards and exceptional customer service.
  • Technical Training: Identify technical training needs within the team and liaise with the Area Lab Manager to ensure the team receives the relevant training/mentoring to deliver on high-quality standards.
  • Performance Management: Maintain and improve employees' performance in line with the area and organisation's objectives by identifying employee goals, defining performance measurement, providing constructive performance feedback, and appropriately addressing non-performance.
  • Quality Control: Manage all Quality Control procedures in the laboratory to ensure best practices are upheld.
  • Budget Management: Manage the laboratory's overall expenses/budget (including MM and overtime) and ensure the correct allocation of funds.
  • Workflow Organisation: Organise the workflow, schedule rosters, plan/approve leave, and appropriately delegate tasks where required to ensure operational goals are met and high-quality standards are maintained.
  • Laboratory Tasks: Perform relevant technical and operational laboratory tasks (and routine bench work where required) to support the efficient day-to-day functioning of the laboratory.
  • Communication: Regularly communicate the operational goals and vision to the team and ensure the team understands the goal and standard at which tasks should be delivered.
  • Problem Resolution: Resolve problems and complaints on-site to ensure efficient operation in the laboratory and escalate to the Area Lab Manager as required.
  • New Employee Onboarding: Train, onboard, and help new employees adjust to the social and performance aspects of their position so they can quickly become productive, contributing team members.
About Ampath:

Ampath is a leading healthcare provider offering a range of medical laboratory services. Our mission is to provide high-quality diagnostic testing and interpretation to assist healthcare professionals in making informed decisions about patient care.

Requirements:
  • Registration and Qualification: Relevant HPCSA registration (Required), Relevant medical technology qualification/certification (Required)
  • Experience: 3 or more years' Technician/Technologist/Medical Laboratory Scientist experience within a Pathology laboratory.
Estimated Salary:

R550,000 - R650,000 per annum based on location and industry standards.

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