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Senior Sales Operations Manager

7 days ago


Johannesburg, Gauteng, South Africa Helen Wilson Recruitment Full time
About the Role

As a Senior Sales Operations Manager, you will play a pivotal role in driving business growth through effective talent acquisition, performance management, and sales operations. You will be responsible for managing a team of sales staff across Gauteng and KZN regions.

Main Responsibilities
  • Sales Performance Management
    • Oversee sales performance across the region to ensure regional targets are met.
    • Conduct regular store audits to ensure sales operations align with company standards.
    • Collaborate with other divisions to streamline sales operations and improve efficiency.
  • Talent Management
    • Manage end-to-end recruitment process, including screening candidates and conducting interviews.
    • Implement staff retention strategies, addressing conduct and performance issues as needed.
    • Maintain strong engagement with stores within the region, gathering feedback on employee satisfaction.
    • Assess training needs for team members and plan their career evolution.
Requirements
  • Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.
  • At least 8-10 years of experience in human resources, with 5 years in a leadership or senior HR management role, ideally within a sales-driven organization.
  • Proven experience in managing talent and performance in a fast-paced environment.
  • Strong experience in recruitment, employee engagement, retention strategies, and sales operations management.
  • Expertise in handling sales performance data, coaching, and performance improvement planning.
About Us

Helen Wilson Recruitment is committed to finding exceptional talent to drive our clients' businesses forward. We pride ourselves on building long-term relationships with our clients and candidates, providing personalized service and expert advice.