Senior Restaurant Operations Manager

5 days ago


Johannesburg, Gauteng, South Africa Restaurant Careers Full time
Restaurant Careers: Senior Front of House Restaurant Manager

We are seeking a highly experienced and skilled Senior Front of House Restaurant Manager to join our team at Restaurant Careers.

Key Responsibilities:

  • Lead and manage a high-performing front of house team to deliver exceptional customer service and drive sales growth.
  • Develop and implement effective floor management strategies to optimize customer flow and minimize wait times.
  • Collaborate with the kitchen team to ensure seamless service and high-quality food presentation.
  • Manage stock control, inventory, and supplies to maintain optimal levels and minimize waste.
  • Handle customer complaints and feedback in a professional and courteous manner.
  • Conduct regular staff performance evaluations and provide coaching and development opportunities to improve skills and knowledge.
  • Work closely with the restaurant manager to achieve business objectives and drive revenue growth.

Requirements:

  • 6+ years of experience in a busy restaurant environment with a proven track record of success in front of house management.
  • Excellent communication and interpersonal skills with the ability to lead and motivate a team.
  • Strong knowledge of restaurant operations, including floor management, stock control, and customer service.
  • Ability to work under pressure and maintain a high level of professionalism in a fast-paced environment.
  • Self-motivated and ambitious with a passion for delivering exceptional customer experiences.

What We Offer:

  • A competitive salary of R 16 – 18 K net.
  • A dynamic and supportive work environment with opportunities for career growth and development.
  • A chance to work with a talented and experienced team of professionals.


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