Business Document Specialist

14 hours ago


Sandton, South Africa HR Studio Ltd Full time

We are seeking a highly skilled Business Document Specialist to join our team at HR Studio Ltd.

About the Role

The successful candidate will be responsible for creating, maintaining, and updating business plan documents, including new plan documents, plan amendments, and summaries. They will work closely with our Plan Document Writer to research and amend medical plan documents, incorporating new language to support legislative or administrative changes.

This role involves overseeing the inventory and status of documents from initial need through publication, ensuring deadlines are met and modifying benefit design and information using templates or existing documents.

The Business Document Specialist will also be responsible for submitting completed documents or projects within Service Level Agreement (SLA) timeframes, working closely with internal customers to ensure correct documentation is in place.

Investigating plan document questions using internal and external sources, the successful candidate will validate responses and address documentation issues, maintaining accurate data across various platforms for a range of end users.

This position requires effective communication and professionalism when interacting with both internal and external customers.

The ideal candidate will have a keen eye for detail, great time management skills, and the ability to make informed decisions using available resources and sound judgment.

A degree in a relevant field or equivalent work experience in a healthcare or benefits TPA setting is preferred, along with 2 years of experience in claims handling, quality control, or plan document experience in a healthcare setting.

Familiarity with Plan Documents such as SBC, SPD, BPD, SMM, and SMR is essential, as is knowledge of medical procedure terminology.

This role offers an excellent opportunity to work in a dynamic environment with a competitive salary of $60,000 - $80,000 per year, depending on experience, and a flexible working schedule from 2pm - 11pm.



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