Business Analysis Lead for Payment Solutions
1 week ago
About Us
Capital H Staffing is a leading staffing agency, and we are excited to partner with a renowned payment aggregator and provider of secure payment solutions. This company offers innovative and customer-focused payment solutions for both banked and unbanked individuals.
The main purpose of this role is to identify and engage stakeholders, gather and document business requirements. Our team specializes in convenient and secure payment solutions for retailers, digital solutions, banking institutions, wallets, and informal vendors across Southern Africa.
Responsibilities- Drive Engagement: Facilitate and coordinate sessions/workshops to gather requirements from all relevant parties in the business.
- Document Management: Take ownership of detailed documentation and act as the custodian of artifacts.
- Process Management: Manage end-to-end process to include stakeholder review and obtain sign-off.
- Communication: Provide ongoing feedback to stakeholders utilizing various communication platforms.
- Requirements Translation: Translate business requirements into requirements and plans for software developers.
- Procedure Documentation: Gather and document operational procedures, process flows, and reporting requirements.
- Change Management: Maintain and manage changes to requirements during a project phase.
- Collaboration: Work closely within PMO to support priority projects and manage backlog grooming.
- Quality Assurance: Review BA Process and Tools and make changes for efficiency improvements.
- Testing Support: Support UAT and testing requirements.
- Solution Monitoring: Ongoing monitoring and re-calibration of deployed solutions.
- Business Analysis Experience: 5-8 years' experience in the payments/financial industry.
- Tech Savvy: Full understanding of the Microsoft suite, Draw.IO, Jira, Confluence, and Visio.
- Industry Knowledge: Understanding of the end-to-end payments environment (retailers, digital, banking, card schemes, EFT, settlement, acquiring, etc.) would be highly beneficial.
- Team Player: Self-starter that is able to work individually as well as in teams.
- Stakeholder Engagement: Ability to engage with all levels of stakeholders to include senior management and software developers.
- Driver's License: Driver's license.
- Linguistic Skills: Fluent in English and ideally Afrikaans.
General Information
Please note that only South African citizens will be considered for this position. We appreciate your interest in this opportunity, and we look forward to reviewing your application.
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