Business Intelligence Coordinator

3 weeks ago


Port Elizabeth, Eastern Cape, South Africa On Line Personnel Full time
Job Position: Junior Business Analyst

Key Responsibilities:
• Collaborate with stakeholders to identify business needs and objectives
• Conduct interviews, workshops, and surveys to collect detailed information
• Document business requirements clearly and concisely for approval

Key Performance Areas:
• Business requirements gathering: Collaborate with stakeholders to identify business needs and objectives, conduct interviews, workshops, and surveys to collect detailed information, and document business requirements clearly and concisely for approval
• Process analysis and improvement: Analyse existing business processes and identify areas for improvement, assist in designing efficient workflows and business processes, and support the development of process documentation, including flowcharts and diagrams
• Stakeholder communication: Maintain effective communication with stakeholders across departments, translate technical information into business-friendly terms and vice versa, and present findings and recommendations to teams and management
• Documentation: Create and maintain documentation such as business requirement documents (BRD), functional specifications, and project reports, and ensure that all documents are updated and stored in a central repository for easy access
• Data analysis and reporting: Support in gathering and analysing data to inform decision-making, produce regular reports based on analysis, highlighting key insights, and assist with user acceptance testing (UAT) to ensure business requirements are met
• Testing and quality assurance: Track and document issues raised during testing and ensure they are resolved, and provide support in larger projects and assist in managing timelines, deliverables, and risks
• Support to team: Participate in project meetings and contribute to problem-solving

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