Experienced Bathroom Consultant
1 month ago
About the Role:
We are seeking a highly skilled and experienced Bathroom Consultant to join our team at Merand Corbett & Associates. As a key member of our sales team, you will be responsible for providing exceptional customer service, offering expert advice on bathroom fixtures, products, and accessories, and ensuring that every customer leaves our showroom satisfied.
Key Responsibilities:
- Assist customers in selecting bathroom fixtures, products, tiles, lights, ironmongery, and accessories to meet their specific requirements.
- Provide expert advice and guidance on product features, functionality, and installation.
- Handle inquiries, resolve customer issues, and ensure customer satisfaction.
- Effectively manage demanding clients with patience and professionalism, turning challenging situations into positive outcomes.
- Perform administrative tasks such as processing orders, managing inventory, and maintaining showroom displays.
- Utilize computer skills to input data, generate reports, and manage customer information efficiently.
Requirements:
- Minimum qualification: Matric certificate or equivalent.
- Proven track record in a customer-facing role, preferably in a sales or retail environment.
- Strong interpersonal and communication skills with a customer-centric approach.
- Willingness to go the extra mile for the customer.
- Ability to remain calm and composed when dealing with demanding clients, demonstrating empathy and problem-solving skills.
- Strong multi-tasking ability.
- Proficiency in computer skills, including MS Office applications and the ability to learn new software systems quickly.
- Staying up-to-date with interior design trends for bathrooms.
Salary:
The salary for this role is estimated to be around $60,000 - $80,000 per annum, depending on experience. We offer a competitive basic market-related salary, reflecting your skills and qualifications.
Working Hours:
This is a full-time position, working Monday to Friday (07:30 - 17:00) and Saturday (08:30 - 12:30).
Benefits:
We offer a dynamic company culture, great opportunities for growth and development, a learning environment, and a comprehensive benefits package.
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