Business Process Optimization Specialist

3 weeks ago


Pinetown, KwaZulu-Natal, South Africa HC Recruit Full time
Job Overview

HC Recruit is seeking a highly skilled Business Process Optimization Specialist to join our team in KZN – DBN West. This is a fantastic opportunity for individuals passionate about streamlining business operations and improving efficiency.

About the Role

The ideal candidate will be responsible for providing first-line support for optimization applications, handling customer and end-user queries, and implementing business solutions to enhance customer operations. Additionally, they will analyze, design, and implement business solutions to improve workflows and processes.

Key Responsibilities:
  • Provide expert-level technical support for business optimization applications.
  • Deliver exceptional customer service by addressing user queries and offering actionable recommendations.
  • Automate workflows and processes to increase efficiency and productivity.
  • Analyze and design business solutions to meet customer needs.
  • Implement effective business systems and ensure seamless integration with existing infrastructure.
Requirements:
  1. Bachelor's Degree in Computer Science, Information Technology, or related field.
  2. Proven experience working with Pastel Evolution, Laserfiche, Docuware, or similar applications.
  3. Strong knowledge of Object-Oriented Programming (C#, C++, Java).
  4. Excellent communication and client engagement skills.
  5. Ability to work under tight deadlines and handle multiple tasks simultaneously.
Estimated Salary Range:

R 600,000 - R 800,000 per annum, depending on qualifications and experience.



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