Business Process Optimization Specialist
3 weeks ago
HC Recruit is seeking a highly skilled Business Process Optimization Specialist to join our team in KZN – DBN West. This is a fantastic opportunity for individuals passionate about streamlining business operations and improving efficiency.
About the RoleThe ideal candidate will be responsible for providing first-line support for optimization applications, handling customer and end-user queries, and implementing business solutions to enhance customer operations. Additionally, they will analyze, design, and implement business solutions to improve workflows and processes.
Key Responsibilities:- Provide expert-level technical support for business optimization applications.
- Deliver exceptional customer service by addressing user queries and offering actionable recommendations.
- Automate workflows and processes to increase efficiency and productivity.
- Analyze and design business solutions to meet customer needs.
- Implement effective business systems and ensure seamless integration with existing infrastructure.
- Bachelor's Degree in Computer Science, Information Technology, or related field.
- Proven experience working with Pastel Evolution, Laserfiche, Docuware, or similar applications.
- Strong knowledge of Object-Oriented Programming (C#, C++, Java).
- Excellent communication and client engagement skills.
- Ability to work under tight deadlines and handle multiple tasks simultaneously.
R 600,000 - R 800,000 per annum, depending on qualifications and experience.
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