After-Sales Services Coordinator
2 days ago
We are seeking an experienced After-Sales Services Coordinator to join our team at Status Staffing. As a key member of our commercial refrigeration solutions team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our after-sales services.
Your primary responsibilities will include:
- Managing customer after-sales services, including resolving complaints and issues in a timely and professional manner;
- Defining and tracking key performance indicators (KPIs) to measure team performance and identify areas for improvement;
- Administering, finalizing, and approving overtime on a weekly basis;
- Scheduling call-outs with in-house technicians and subcontractors;
- Preparing and approving customer quotes as needed;
- Collecting and addressing customer feedback regarding call-outs;
- Managing the weekend stand-by schedule;
- Ensuring all tickets in the in-house system are processed efficiently and accurately to meet month-end deadlines.
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Junior Services Coordinator
5 days ago
Somerset West, Western Cape, South Africa Peoplefinder Career Placements Full timeJunior Services CoordinatorOur client requires the services of a Junior Services Coordinator in a pressurized environment to join their team.Duties & ResponsibilitiesKey performance areas:Main Responsibilities:Technician scheduling and execution of the service call for a region.Scheduling call outs with in-house technicians and sub-contractors.Logging and...
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Customer Service Coordinator
5 days ago
Somerset West, Western Cape, South Africa Helderberg Personnel cc Full timePurpose of the role: To ensure efficient order processing, invoicing, and customer support by coordinating between customers, Regional Sales Managers, transporters, and the warehouse. This role focuses on resolving inquiries, troubleshooting delivery issues, and managing stock returns to maintain smooth operations and high customer satisfaction. Key...
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Services Coordinator Somerset West
5 days ago
Somerset West, Western Cape, South Africa Helderberg Personnel Full timeReference: SW004648-ML2-2Well established company with a national footprint has a vacancy for a Senior Coordinator with at least five years experience to join their team based in Somerset West.Duties & ResponsibilitiesRequirements:Minimum Grade 12 qualificationRelevant tertiary qualification will be an advantageAt least 5 years' experience in a...
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Senior Services Coordinator Somerset West
5 days ago
Somerset West, Western Cape, South Africa Peoplefinder Career Placements Full timeSenior Service CoordinatorOur client requires the services of a Senior Service Coordinator to guarantee a high-quality customer service experience and an efficient system for service and maintenance.Duties & ResponsibilitiesKey performance areas:Promote teamwork within the department and cross-functionally. Actively resolve issues that come up.Manage...
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Senior Services Coordinator
5 days ago
Somerset West, Western Cape, South Africa Peoplefinder Career Placements Full timeWe are looking for a seasoned Service Delivery Expert to join our team in Somerset West. As a key member of our operations team, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Promote teamwork within the department and cross-functionally, actively resolving issues as they arise.Manage...
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Sales and Administration Coordinator
4 days ago
Somerset West, Western Cape, South Africa LMP RECRUIT Full timeJob DescriptionWe are seeking a highly organized and detail-oriented Sales and Administration Coordinator to join our team on a contract basis. The successful candidate will be responsible for processing sales orders in a timely manner, ensuring accuracy and attention to detail.Key Responsibilities:Data Validation and Capturing: Verify sales orders processed...
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Administrative Services Coordinator
15 hours ago
Somerset West, Western Cape, South Africa Helderberg Personnel cc Full timeJob DescriptionWe are seeking a highly skilled and experienced Administrative Services Coordinator to join our team at Helderberg Personnel cc.The ideal candidate will have a minimum of 2-3 years experience in administrative work and a strong background in customer service. They will be responsible for managing the switchboard, following up with stores on...
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Vehicle Services Coordinator
5 days ago
Somerset West, Western Cape, South Africa Clever Heads Personnel Full timeAbout the Role">We are seeking a skilled and experienced Service Advisor to join our team at Clever Heads Personnel. As a Service Advisor, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of our repair centre.">Key Responsibilities">">Manage customer inquiries and provide information on vehicle...
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Coordinated Service Solutions Expert
5 days ago
Somerset West, Western Cape, South Africa Peoplefinder Career Placements Full timeService Delivery ExpertiseWe require an experienced Coordinated Service Solutions Expert to join our team at Peoplefinder Career Placements. The ideal candidate will have a strong background in technical services and excellent communication skills.ResponsibilitiesManaging switchboard and following up with stores on documentation not received.Generating...
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Customer Service Operations Manager
3 days ago
Somerset West, Western Cape, South Africa Status Staffing Full timeThe Customer Service Operations Manager role at Status Staffing is a challenging and rewarding opportunity for an experienced professional to lead our commercial refrigeration solutions team. As the successful candidate, you will be responsible for managing customer after-sales services, defining performance KPIs for the team, and tracking performance. You...
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Operations Coordinator
7 hours ago
Somerset West, Western Cape, South Africa Status Staffing Full timeJob DescriptionWe are seeking a highly motivated and experienced Client Service Manager to join our team at Status Staffing. As a key member of our team, you will be responsible for managing customer after-sales services, defining performance KPIs for the team, and administering overtime on a weekly basis.Key Responsibilities:Management: Define performance...
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Homeware Sales and Service Expert
7 days ago
Somerset West, Western Cape, South Africa Hertex Fabrics Full timeAbout YouTo succeed in this role, you will require:National Senior Certificate or equivalent qualificationAt least 3 years of sales experience in a retail environment, preferably in a luxury brand, with experience working on point of saleKnowledge of homeware is advantageousExperience in conducting and managing regular stock takesExcellent written and spoken...
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Logistics Coordinator
5 days ago
Somerset West, Western Cape, South Africa Woodbender Full timeWoodbender is a fast-growing, furniture manufacturing company expanding into international markets. We are looking for an enthusiastic Logistics Coordinator to manage the efficient movement of goods from our warehouse to clients both locally and internationally. This role involves overseeing warehouse operations, dispatch processes, and export logistics to...
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Senior Customer Service Manager
5 days ago
Somerset West, Western Cape, South Africa Status Staffing Full timeJob DescriptionStatus Staffing is seeking an experienced Critical Role Player to lead our Commercial Refrigeration Solutions team. In this challenging position, you will oversee customer after-sales services and drive performance excellence within your team.About the RoleDefine performance KPIs for the team and track progressAdminister, finalize, and approve...
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Enterprise Sales Consultant
7 days ago
Somerset West, Western Cape, South Africa JSM Business Services and Recruitment Full timeWe are looking for a Sales and Marketing Strategist to join our team at JSM Business Services. As a key member of our business consulting team, you will be responsible for developing effective sales and marketing strategies to drive business growth.Key ResponsibilitiesYour primary responsibility will be to develop effective sales and marketing strategies to...
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Service Delivery Manager
15 hours ago
Somerset West, Western Cape, South Africa Status Staffing Full timeJob DescriptionAt Status Staffing, we are seeking a skilled Client Service Manager to join our team. The ideal candidate will be responsible for managing customer after-sales services, defining performance KPIs for the team, and administering overtime on a weekly basis.Main Responsibilities:Management: Define performance KPIs for the team and track...
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Service Delivery Expert
5 days ago
Somerset West, Western Cape, South Africa Peoplefinder Career Placements Full timeWe are seeking a qualified Quality Assurance Professional to join our team in Somerset West. As a key member of our operations team, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Promote teamwork within the department and cross-functionally, actively resolving issues as they arise.Manage...
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Client Service Manager
5 days ago
Somerset West, Western Cape, South Africa Status Staffing Full timeA recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Commercial Refrigeration Solutions / Client Service BASIC SALARY : Market Related START DATE : A.S.A.P / Immediate REQUIREMENTS: Minimum qualification Grade 12 Relevant tertiary qualification will be advantage Refrigeration knowledge will be an advantage...
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Customer Service Operations Manager
5 days ago
Somerset West, Western Cape, South Africa Helderberg Personnel CC Full timeThe ideal candidate for this role will have a strategic approach to customer service, with experience in analyzing data to stimulate additional revenue streams and driving business growth. Key Responsibilities:Customer After Sales Services: Ensure timely and effective resolution of customer inquiries and concerns.Team Leadership: Establish and lead a...
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Warehouse and Customer Coordination Manager
4 days ago
Somerset West, Western Cape, South Africa Helderberg Personnel cc Full timeJob Description: We seek a highly skilled and organized individual to join our team as a Warehouse and Customer Coordination Manager. The successful candidate will be responsible for ensuring efficient order processing, invoicing, and customer support by coordinating between customers, Regional Sales Managers, transporters, and the warehouse.Main...