Regional Manager CIT Operations Director

2 days ago


East London, Eastern Cape, South Africa Fidelity Services Group Full time

Job Type: Full-time

Company Overview

Fidelity Services Group is a leading provider of cash-in-transit and related services. We are committed to delivering exceptional service to our clients while maintaining the highest standards of security and professionalism.

Salary

R 250,000 - R 300,000 per annum (dependent on experience)

Job Description

We are seeking a highly experienced and skilled Regional Manager to join our team. The successful candidate will be responsible for managing and supervising a team of managers to ensure the efficient running of all branches within the Eastern Cape region.

The ideal candidate will have a strong background in fleet management, cash processing, and CIT document control. They will also possess excellent interpersonal and communication skills, as well as the ability to work under pressure and meet strict deadlines.

Key Performance Areas:

  • Managing and doing monthly visits to all branches to ensure efficient running of the branch and that all administrative and operational requirements are met
  • Doing budget planning for all EC CIT regions and ensuring that set targets are met
  • Compiling monthly branch performance reports and ensuring submission thereof timeously
  • Conducting quarterly evaluations on senior management at branch level
  • Managing the ISO 9001/9002 quality management system
  • Managing monthly operational statements
  • Managing Daily operations in respect of cash deliveries and client pickups

Ongoing Training:

  • Firearm Control Monthly/ weekly Firearm return/ Inspection Scanning of firearm Firearm refreshers and competency training
  • Client service/ Liaison Monthly meetings with clients Union meetings

Core Competencies:

  • Interpersonal skills
  • Good admin skills
  • Report writing skills
  • Able to work under pressure
  • Customer focused
  • Team Player
  • Reliability
Required Skills and Qualifications

Grade A PSIRA registered and accredited

CIT and cash processing planning/scheduling experience

Knowledge of Fleet management and CIT document control essential

Formal management training with at least 5 years experience in CIT and cash processing industry

Proficiency in MS Office Suite, Word, PowerPoint and Excel is essential

Experience in sales and marketing

Ability to work without supervision, under pressure and meet strict deadlines

Must have own transport

Benefits

We offer a competitive salary and benefits package, including medical aid, retirement fund, and annual leave.

Others

The successful candidate will be required to undergo a thorough background check and obtain a Grade A PSIRA registration.



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