Regional Manager CIT Operations Director
2 days ago
Job Type: Full-time
Company OverviewFidelity Services Group is a leading provider of cash-in-transit and related services. We are committed to delivering exceptional service to our clients while maintaining the highest standards of security and professionalism.
SalaryR 250,000 - R 300,000 per annum (dependent on experience)
Job DescriptionWe are seeking a highly experienced and skilled Regional Manager to join our team. The successful candidate will be responsible for managing and supervising a team of managers to ensure the efficient running of all branches within the Eastern Cape region.
The ideal candidate will have a strong background in fleet management, cash processing, and CIT document control. They will also possess excellent interpersonal and communication skills, as well as the ability to work under pressure and meet strict deadlines.
Key Performance Areas:
- Managing and doing monthly visits to all branches to ensure efficient running of the branch and that all administrative and operational requirements are met
- Doing budget planning for all EC CIT regions and ensuring that set targets are met
- Compiling monthly branch performance reports and ensuring submission thereof timeously
- Conducting quarterly evaluations on senior management at branch level
- Managing the ISO 9001/9002 quality management system
- Managing monthly operational statements
- Managing Daily operations in respect of cash deliveries and client pickups
Ongoing Training:
- Firearm Control Monthly/ weekly Firearm return/ Inspection Scanning of firearm Firearm refreshers and competency training
- Client service/ Liaison Monthly meetings with clients Union meetings
Core Competencies:
- Interpersonal skills
- Good admin skills
- Report writing skills
- Able to work under pressure
- Customer focused
- Team Player
- Reliability
Grade A PSIRA registered and accredited
CIT and cash processing planning/scheduling experience
Knowledge of Fleet management and CIT document control essential
Formal management training with at least 5 years experience in CIT and cash processing industry
Proficiency in MS Office Suite, Word, PowerPoint and Excel is essential
Experience in sales and marketing
Ability to work without supervision, under pressure and meet strict deadlines
Must have own transport
BenefitsWe offer a competitive salary and benefits package, including medical aid, retirement fund, and annual leave.
OthersThe successful candidate will be required to undergo a thorough background check and obtain a Grade A PSIRA registration.
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