Insurance Verification Specialist
4 days ago
Boldr is a global B-Corp dedicated to delivering exceptional client experiences while creating access to meaningful work in communities worldwide.
We are a diverse team united by our desire to connect people with common values for bold impact.
We employ over a thousand team members across five countries and aim to reach 5,000 employees by 2027.
Our Values- Authenticity: Meaningful connections start with genuine interactions.
- Curiosity: We do our best work by being inquisitive and open-minded.
- Dynamism: We grow by embracing change and staying adaptable.
- Ambitious Vision combined with Operational Excellence: Our success is built on a balance of ambition and efficiency.
- Empathy: At the heart of great partnerships is understanding and compassion.
We are seeking an entry-level Insurance Verification Agent to work closely with our Insurance Billing team.
This role primarily involves contacting insurance companies via phone to obtain essential benefits information for our users.
Why We Want YouWe are looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our purpose.
We expect our team to become our ultimate partners to success by giving their best, sharing their talents, and championing our core values.
Key Responsibilities- Work closely with our Insurance Billing team and customer support team.
- Contact insurance companies exclusively through phone calls to verify patient insurance coverage and benefits.
- Collect and accurately record information related to insurance coverage, co-pays, and deductibles.
- Update patient accounts with verified insurance information to ensure proper billing and processing of their order.
- Communicate with insurance agents.
- Validate if the patient's needed service can be serviced or not.
- Tag tickets.
- Tag orders in the system.
What We'll Like About You
- You are curious and authentic, just like us.
- An analytical and critical thinker, with an eye for detail.
- Passionate about client satisfaction.
You Have...
- Strong English communication skills, both verbal and written.
- Excellent attention to detail and ability to collect accurate information.
- Availability to work daytime hours in either PST or EST, Monday to Friday.
- Proficient in phone-based communication.
- Basic computer skills and data entry proficiency.
- Prior insurance or DME experience is a plus, but not mandatory.
- Commitment to patient confidentiality and adherence to HIPAA guidelines.
Salary + Benefits
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