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Retail Operations Director

2 weeks ago

Pretoria, Gauteng, South Africa TFG (The Foschini Group) Full time
Job Description

The role of the Store Manager is a pivotal position within our retail business. As a key member of the management team, you will be responsible for driving sales growth, managing expenses, and ensuring customer satisfaction.

Key responsibilities include:

  • Developing and implementing sales strategies to meet targets
  • Maintaining a high level of customer service
  • Managing store operations, including staff recruitment and development
  • Controlling stock losses and ensuring shrinkage meets company standards

To succeed in this role, you will need:

  • A Matric certificate
  • Minimum 3 years retail experience with at least 1 year in a leadership position

You will also require strong skills in:

  • Customer relationship building
  • Effective communication and interpersonal skills
  • Leadership and team management