Key Account Banking Specialist

6 days ago


Province of North West, South Africa Absa Group Limited Full time
Job Title: Key Account Banking Specialist

We are seeking a highly skilled and experienced Key Account Banking Specialist to join our team in the North West region.

About the Role:

This is a key role that requires a strong understanding of banking operations, customer service, and sales skills. The successful candidate will be responsible for providing exceptional banking services to our valued customers, capturing financial transactions accurately, and identifying potential fraudulent activities.

The ideal candidate will have excellent communication and interpersonal skills, be able to work independently, and have a strong ability to analyze complex information.

Responsibilities:
  • Customer Service: Deliver exceptional customer service at first point of contact, ensuring all customer inquiries and issues are resolved promptly and professionally.
  • Capturing Financial Transactions: Capture all financial transactions on the Bank system, ensuring accuracy and timeliness, and obtain authorization from mandated officials before finalizing processing.
  • Fraud Prevention: Identify potential fraudulent transactions and report them to management as per the Money Laundering control framework.
  • Capture Customer Data: Update customer demographics such as address changes, name changes, and standing order instructions based on information supplied by customers.
Requirements:
  • Bachelor's degree in Business, Commerce, or related field.
  • FETC in Business, Commerce, and Management Studies (Required)
  • Prior experience in sales, retail, or business development an advantage.
Salary:

The estimated salary for this role is between R250,000 - R350,000 per annum, depending on experience.

About Us:

Absa Group Limited is a leading financial services provider in Africa, committed to delivering exceptional banking services to our customers. We offer a competitive salary, benefits package, and opportunities for career growth and development.



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