Customer Experience Professional, Banking

1 week ago


Province of North West, South Africa Standard Bank Group Full time
Job Title: Customer Experience Professional, Banking

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Experience Professional. This is an exciting opportunity to develop your skills in customer interactions and gain valuable experience in the banking industry.

  • This learnership will equip you with the necessary knowledge and skills to provide exceptional customer service and support.

You will have the opportunity to work in a dynamic environment, interacting with customers and resolving their queries in a professional and courteous manner.

The role of a Customer Experience Professional involves:

  • Providing excellent customer service and support
  • Resolving customer complaints and concerns
  • Building strong relationships with customers
  • Developing and maintaining a deep understanding of customer needs and preferences

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as a passion for delivering exceptional customer experiences.

Key qualifications include:

  • Post-Matric Commerce and Banking-related qualification

We offer a competitive salary of R200,000 per annum, making this an attractive opportunity for those looking to start or advance their career in the banking industry.



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