Talent Acquisition Specialist

5 days ago


Durban, KwaZulu-Natal, South Africa CallForce Full time

Job Title: Talent Acquisition Specialist

Location: KwaZulu-Natal, Durban

About the Role

We are seeking a highly skilled and experienced Talent Acquisition Specialist to join our team at CallForce. As a key member of our recruitment department, you will be responsible for leading the recruitment process and ensuring that we attract and hire top talent to meet our business needs.

Main Responsibilities:

  • Recruitment Strategy and Planning: Develop and implement an effective recruitment strategy to meet our hiring needs. Collaborate with leadership to understand our staffing requirements and align our recruitment strategies accordingly.
  • Team Leadership and Development: Lead and develop a high-performing team of recruiters to achieve our hiring targets. Establish clear goals and metrics, monitor team performance, and implement improvements as needed.
  • Candidate Sourcing and Pipeline Development: Build and maintain a robust talent pipeline through innovative sourcing strategies and channels. Partner with external agencies and vendors as necessary to source high-quality candidates.
  • Candidate Screening and Selection: Oversee and participate in the screening, interviewing, and assessment of candidates to ensure they meet our role requirements and fit our company culture.

Requirements:

  • Bachelor's degree in Human Resources, Business Administration, or a related field (preferred but not mandatory based on experience).
  • Minimum of 5 years in recruitment, with at least 3 years in a managerial role.
  • Proven experience with high-volume hiring in BPO environments.

Key Qualifications:

  • Strong understanding of BPO recruitment challenges and trends.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong data analysis skills, with the ability to interpret and act on recruitment metrics.

Compensation: The salary range for this position is R800,000 - R1,200,000 per annum, depending on experience and qualifications.

About Us: CallForce is a leading provider of BPO services, committed to delivering exceptional customer experiences. We value innovation, teamwork, and continuous learning, and offer a dynamic and supportive work environment.



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