Talent Acquisition Specialist

1 week ago

Durban, KwaZulu-Natal, South Africa Callforce Direct Full time

At CallForce, we are seeking a skilled BPO Recruitment Expert to drive the recruitment process for our BPO business based in Durban. The ideal candidate will possess strong recruiting skills, BPO industry knowledge, and a focus on delivering a positive candidate experience while meeting staffing targets and business objectives.

Key Responsibilities:

Talent Acquisition:

  • Collaborate with hiring managers to understand staffing needs and create comprehensive job descriptions.
  • Develop and execute effective recruitment strategies to attract qualified candidates.
  • Source candidates through various channels, including job boards, professional networks, and referrals.
  • Ensure compliance with employment laws and regulations in the recruitment process.

Screening and Selection:

  • Review resumes and applications to identify qualified candidates.
  • Conduct initial phone screenings and interviews to assess candidates' qualifications, experience, and cultural fit.
  • Coordinate and conduct in-person or virtual interviews with hiring managers.

Candidate Assessment:

  • Administer skills tests, assessments, and background checks as needed.
  • Evaluate candidates' technical skills, language proficiency, and suitability for specific roles.

Offer and Onboarding:

  • Extend job offers to selected candidates and negotiate compensation and employment terms.
  • Collaborate with HR and onboarding teams to facilitate the smooth transition of new hires.

Requirements:

  • Proven experience as a recruiter, with at least 1+ years of experience in BPO or related industries.
  • Familiarity with BPO roles, such as campaign managers, team leaders, quality assurance, etc.
  • Strong knowledge of recruitment best practices, including sourcing techniques and assessment methods.
  • Proficiency in using applicant tracking systems (ATS).
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple recruitment projects and prioritize tasks effectively.

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