Spanish Sales Consultant

3 weeks ago


Pretoria, Gauteng, South Africa Jai Search Consultancy Full time
Key Responsibilities:

As a Spanish Sales Consultant, you will be responsible for moderating customer reviews and responding to email queries in Spanish and English. You will meet or exceed quality and productivity goals assigned by management, demonstrating clear and polite written and oral communication. You will maintain a positive and professional demeanor, portraying the company in a positive light. You will also demonstrate a sense of urgency for reviews moderation and email response and service levels, following company policies and processes in order to process customer requests appropriately. Additionally, you will use customer service tools to provide an accurate response and an exceptional customer experience, escalating customer issues appropriately and correctly.

Requirements:
Grade 12 or NQF Level 4, clear criminal and credit record, strong command of the English and Spanish language, Spanish and English written and verbal fluency, previous call centre experience in sales for at least 6-12 months, and a salary of R CTC.

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