Training and Implementation Manager

7 days ago

Durban, KwaZulu-Natal, South Africa Spar Group Limited Full time

We are seeking a Training and Implementation Manager to develop and implement comprehensive change management and system training strategies.

The role involves collaborating with cross-functional teams to shape organisational change management and engagement strategies.

About the Role:

  • Develops and implements comprehensive change management and system training strategies.
  • Collaborates with cross-functional teams to shape organisational change management and engagement strategies.
  • Leads the assessment and identification of readiness gaps related to proposed system changes.
  • Designs and implements change management plans to ensure alignment with project timelines and objectives.
  • Develops and implements strategies to mitigate risks and enhance organisational transition.
  • Develops a strategy and implementation roadmap for all SPAR system training requirements.
  • Ensures the effective management of the SPAR LMS.
  • Develops a multi-year plan that encompasses the content building of the full curricula scope for all business functions and systems.
  • Defines the System and Business process learning strategies for SPAR & Independent Retailers.
  • Manages content development projects, budget controls, project tracking, risk management and reporting.
  • Manages external vendors to ensure LMS system service contracts are met.
  • Applies relevant instructional design technologies to content.
  • Leads a small team of trainers and specialists aligned to key business functions.

Requirements:

  • Bachelor's Degree in Adult Learning, Organizational Psychology, Education or Commerce.
  • At least 10 years' experience in leading change management and training teams in large projects and change initiatives.
  • A minimum of 8 years' experience using digital learning content and eLearning portals and platforms to deliver a quality learning experience.
  • Experience in the implementation of organisational change management methods, techniques and approaches.
  • Experience in using best-in-class instructional design techniques.

Ideal Candidate Skills:

  • Detailed working knowledge of change management theory and practice, communications management, stakeholder engagement, and training needs analysis.
  • Exceptional interpersonal and communication skills, with the ability to influence and build positive relationships at all levels of the organization.
  • Demonstrated ability to manage a training service including financial oversight and budgeting.
  • Very good instructional design knowledge for system learning content and learning pathway development.
  • Highly organised, with the ability to manage multiple priorities, work threads, team members, and stakeholders.
  • Strong project management, facilitation, decision-making and problem-solving skills and excellent attention to detail.
  • Excellent organisational skills, with the ability to manage multiple priorities and deadlines.
  • Good Team leadership and multi-functional co-ordination skills.

Application Process: Please submit your application through the Careers Site and Pnet.

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