Healthcare Operations Director

3 days ago


Polokwane, Limpopo, South Africa Immploy Full time
Job Description

We are seeking a highly skilled Healthcare Operations Director to join our team at Immploy. This is a unique opportunity to lead and manage the day-to-day operations of our healthcare center, ensuring that all activities are conducted in an efficient and effective manner.

About the Role

The Healthcare Operations Director will be responsible for overseeing the entire operation of the healthcare center, including managing staff, maintaining records, and ensuring compliance with regulations and standards. The ideal candidate will have a strong background in business management and experience in a similar role.

Key Responsibilities
  • Evaluate and manage work activities of all admins, nursing, cleaning, gardener and Patient Care Consultant staff.
  • Assist, support and guide Team Leaders in their roles and responsibilities.
  • Maintain computerized record management systems (medical software) to store and process data such as patient information.
  • Daily banking, statistics and reports, ensuring timely and accurate submission.
  • Assist in establishing work schedules, tasks and rosters for staff, ensuring optimal resource allocation.
  • Maintain effective communication between professionals, staff, and patients, promoting a positive and supportive environment.
  • Maintain and ensure excellent working condition of the health Centre, adhering to safety and quality standards.
  • Monitor and supervise work done by service providers to ensure adherence to quality standards, deadline dates, compliance as well as to correct errors or resolve problems.
  • Investigate and resolve customer complaints by following due process regarding the company's internal processes.
  • Manage and resolve all staffing issues, including recruitment, performance evaluations and discipline related concerns, as well as monitor the progress thereof.
  • Ensure that all maintenance and other contractor duties/work is reported to the operations Manager, and the relevant platform(s).
  • Investigate and facilitate disciplinary enquiries.
  • Train new staff and orientate within the workplace/Centre.
Requirements
  • Matric.
  • Degree in Business Management.
  • 3-5 years experience in similar role.
  • 2-3 years' management experience.
  • Good X experience will be an added advantage.
  • Computer literacy (MS Packages, Pay Space).
  • Healthcare industry experience will be an advantage.
  • Driver's license and own transport.
Salary

The estimated salary for this position is R1 200 000 - R1 500 000 per annum, depending on experience.

Benefits

In addition to a competitive salary, we offer a comprehensive benefits package, including medical aid, retirement funding, and generous leave.

About Us

Immploy is a dynamic and growing company committed to providing high-quality healthcare services to our clients. We value teamwork, innovation, and excellence in everything we do.



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