Driver Performance Lead

3 days ago


Durban, KwaZulu-Natal, South Africa Cartrack Full time
Driver Performance Lead Job Summary

We are seeking an experienced Driver Performance Lead to oversee driver performance, ensure compliance with quality standards, and drive client satisfaction.

This role is pivotal in building trust and loyalty with one of our biggest clients. The successful candidate will be responsible for overseeing driver performance metrics, identifying opportunities for improvement, and collaborating with underperforming drivers to craft action plans for improvement.

  • Responsibilities:
  • Conduct regular assessments of drivers in the field to guarantee they meet all quality prerequisites.
  • Develop and implement training programs to enhance driver skills and knowledge.
  • Generate regular reports on Independent Contractor performance and KPIs to inform data-driven decisions.

The ideal candidate will possess strong analytical and problem-solving skills, with the ability to work collaboratively within a team to achieve business objectives.



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