Motor Claims Resolution Expert
3 days ago
We are seeking a Motor Claims Resolution Expert to join our team at Santam Insurance.
The ideal candidate will have strong problem-solving skills, excellent communication skills, and the ability to work under pressure. They will also be able to strategically manage a portfolio of claims and make informed decisions on merits and policy response.
Key Responsibilities
- Responsible for resolving complex claims in a timely and efficient manner.
- Negotiate settlements with clients and other stakeholders.
- Prepare and draft settlement agreements.
- Monitor service levels and agree turn-around times with clients and stakeholders.
- Monitor legal loss adjuster fee expenditure and refer concerns to management.
Requirements
- 6 or more years of experience in motor claims handling.
- Strong problem-solving skills.
- Excellent communication skills.
- Ability to work under pressure.
- Finance or legal qualification a preference.
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