Motor Claims Resolution Expert

3 days ago


Sandton, South Africa Santam Insurance Full time
Job Summary

We are seeking a Motor Claims Resolution Expert to join our team at Santam Insurance.

The ideal candidate will have strong problem-solving skills, excellent communication skills, and the ability to work under pressure. They will also be able to strategically manage a portfolio of claims and make informed decisions on merits and policy response.

Key Responsibilities

  • Responsible for resolving complex claims in a timely and efficient manner.
  • Negotiate settlements with clients and other stakeholders.
  • Prepare and draft settlement agreements.
  • Monitor service levels and agree turn-around times with clients and stakeholders.
  • Monitor legal loss adjuster fee expenditure and refer concerns to management.

Requirements

  • 6 or more years of experience in motor claims handling.
  • Strong problem-solving skills.
  • Excellent communication skills.
  • Ability to work under pressure.
  • Finance or legal qualification a preference.


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