Claims Motor Manager
2 months ago
**Introduction**
- To attend to the daily operational mangement for all management claims matters including all claims salvage matters.**Disclaimer**
- As an applicant, please verify the legitimacy of this job advert on our company career page.**Role Purpose**
- Provide a daily operational function for the motor claims team.**Requirements**:
- Matric
- Computer Literacy (MS Word, Outlook and Excel)
- Comfortable with Insurance Systems
- Insurance qualification or studying towards NQF 6
- Management Qualifications
- RE \ KI
- Motor Mechanical background will be advantageous
- Motor Assessment experience will be advantageous
- Registered Representative
- At least 10 years operational motor claims handling
- At least 5 years managerial experience with team of least 12 staff members
- Commercial and Corporate fleets, aggregates, and salvage management
- Binder and Non-Binder experience
**Duties & Responsibilities**
- Utilize reports from all systems to ensure effective operational management: daily, weekly, and monthly.
- Manage and reduce all exceptions
- Prepare operational reports and proposals as needed
- Provide ongoing Technical and Operational training (technical, claims procedure for staff) and advise to all stake holders
- Provide guidance and mentorship to claims handlers, assisting in their professional development
- Managing and resolve complaints and disputes
- Ensure compliance to policies and procedures and identify and address performance issues
- Maintain training material, process flows and SOP
- Constantly improve and manage efficiency to achieve maximum potential
- Make decisions and authorisations within claims mandate
- Continually manage, review and measure team activities against targets and SLA’s
- Build relationships, manage, and monitor service providers
- Identify and drive system enhancements
- Manage Claims cost, reduce claims leakage and enhance salvage income
- Evaluate claims promptly and accurately by determining coverage and liability and manage the allocation of claim reserves/outstandings
- Attend and chair meetings and collaborate with other departments such as underwriting and legal to resolve complex claims issues
- Manage credit control
- Manage and maintain effective implementation of compliance, legislation and regulatory matters and stay informed of industry trends, legal developments, and emerging technologies related to claims handling
- Manage, mentor, training and instruct team
- Attend to high quantum/complex/contentious claims
- Provide all stakeholders with the highest standard of service
- Document claim activities and maintain accurate records
**Competencies**
- Good interpersonal skills
- Negotiation skills
- Management Skills and People Management Skills
- Excellent communication skills
- Attention to Detail
- Ability to work under pressure
- Innovative and curios
- Endurance and persistance
- Self-starter with elevated levels of motivation
-
Motor Claims Technician
4 months ago
Sandton, South Africa Guardrisk Full time**Introduction** - To attend to day to day motor and non-motor claims handling across various products and to provide supervisory oversight over a defined area.**Role Purpose** - To attend to day to day motor and non-motor claims handling across various products and to provide supervisory oversight over a defined area.**Requirements**: - Matric - Computer...
-
Motor Liability Claims Technic
2 months ago
Sandton, South Africa Guardrisk Full time**Introduction** - To manage a portfolio of motor liability claims and to provide ad hoc technical advice to stakeholders.**Disclaimer** - As an applicant, please verify the legitimacy of this job advert on our company career page.**Role Purpose** - To manage a portfolio of motor liability claims and to provide ad hoc technical advice to...
-
Non-motor Claims Technician
3 weeks ago
Sandton, South Africa Guardrisk Full time**Introduction** - To attend to day to day and non-motor claims handling across various products and to provide supervisory oversight over a defined area.**Disclaimer** - As an applicant, please verify the legitimacy of this job advert on our company career page.**Role Purpose** - To attend to day to day and non-motor claims handling across various products...
-
Non-motor Claims Technician
6 days ago
Sandton, South Africa Guardrisk Full time**Introduction** - To attend to day to day and non-motor claims handling across various products and to provide supervisory oversight over a defined area.**Disclaimer** - As an applicant, please verify the legitimacy of this job advert on our company career page.**Role Purpose** - To attend to day to day and non-motor claims handling across various products...
-
Senior Claims Specialist: Motor
5 months ago
Sandton, South Africa Sanlam Full time**What will you do?** - We have an exciting opportunity for a **Senior Claims Specialist: Motor** within **SHA Risk Specialists**.**What will make you successful in this role?** **Claims Portfolio** - Attend to all aspects related to a portfolio of claims e.g. new claims, current files, diary, mail, recoveries, third party claims, attorney matters,...
-
Non Motor Claims Team Leader
5 months ago
Sandton, South Africa Guardrisk Full time**Introduction** Provide a supervisory function over a defined area within the claims department which shall include among others. **Role Purpose** Provide a supervisory function over a defined area within the claims department which shall include among others. **Requirements**: - Matric - Computer Literacy(MS Word, Outlook and Excel) - Comfortable with...
-
Claims Auditor
4 months ago
Sandton, South Africa Guardrisk Full time**Introduction** - Audit and monitor all Aggregates claims, internal motor and non-motor claims as per audit programme.**Role Purpose** - Audit and monitor all Aggregates claims, internal motor and non-motor claims as per audit programme.**Requirements**: - Matric - FAIS compliant - An insurance/ relevant qualification - At least 5-10 years relevant working...
-
Salvage Claims Technician
5 months ago
Sandton, South Africa Guardrisk Full time**Introduction** To manage a portfolio of salvage matters (motor and non-motor) with salvage service providers and assisting the claims department in finalising all salvage matters. **Role Purpose** To manage a portfolio of salvage matters (motor and non-motor) with salvage service providers and assisting the claims department in finalising all salvage...
-
Claims Negotiator
5 days ago
Sandton, South Africa Hollard Recruitment Full timeWe are seeking a skilled Recoveries Negotiator to join our Hollard Insure, Specialised Claims Services Department (Operations) on a fixed-term contract basis.Key Responsibilities:Manage end-to-end negotiation and settlement of recovery motor and non-motor claims.Ensure operational effectiveness and profitability in claim management.Effectively manage costs,...
-
Claims Specialist
4 weeks ago
Sandton, South Africa Sanlam Full time**What will you do?** - We have an exciting opportunity for the Claims Specialist within SHA Risk Specialists.**What will make you successful in this role?** **Key responsibilities**: **Claims Practice Management**: - Attend and manage all aspects related to a portfolio of specialist claims such as claims registration, case management, drafting, diary,...
-
Claims Specialist
3 weeks ago
Sandton, South Africa Sanlam Limited Full timeWe have an exciting opportunity for the Claims Specialist within SHA Risk Specialists. What will make you successful in this role? Key responsibilities: Claims Practice Management: - Attend and manage all aspects related to a portfolio of specialist claims such as claims registration, case management, drafting, diary, recoveries, and settlement...
-
Claims Specialist
2 weeks ago
Sandton, South Africa Santam Insurance Full timeStay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. We have an exciting opportunity for the Claims Specialist within SHA Risk Specialists. What will make you successful in this role? Key responsibilities: - Attend and manage all aspects related to a portfolio of specialist...
-
Claims Technician: Recoveries
5 months ago
Sandton, South Africa Guardrisk Full time**Introduction** - To manage a portfolio of liability claims and recoveries and to provide ad hoc technical advice to stakeholders.**Role Purpose** - To manage a portfolio of liability claims and recoveries and to provide ad hoc technical advice to stakeholders.**Requirements**: - Matric - 60 FAIS Credits - Computer literacy(MS Word, Outlook and Excel) - At...
-
Manager: Motor Underwriting
5 months ago
Sandton, South Africa Sanlam Full time**What will you do?** - This career opportunity is available at **Santam Broker Solutions (Commercial Underwriting)** for a **Manager: Motor Underwriting**.**What will make you successful in this role?** - To manage Santam’s Commercial Motor business to ensure achievement of profitable growth targets which includes the following key...
-
Motor Assessor-JHB
4 weeks ago
Sandton, South Africa Hollard Recruitment Full timeHello… an exciting new opportunity has just become available in our Insure Operations, in the Motor Claims area. We are looking to recruit a Motor Assessor. Role Objectives: To establish quantum of damaged vehicles for example fire damaged accident damaged and or stolen and recovered vehicles that have damages. Suggesting the final costing for either...
-
Motor Assessor-JHB
4 weeks ago
Sandton, South Africa Hollard Recruitment Full timeJob Title: Motor AssessorHollard Recruitment is seeking a highly skilled and experienced Motor Assessor to join our team. As a Motor Assessor, you will be responsible for assessing damaged vehicles, determining the necessary repairs, and ensuring that all invoices received are relevant.Key Responsibilities:Technical expertise: Conduct thorough assessments of...
-
Non Motor Liabilities Claims Technician
4 months ago
Sandton, South Africa Guardrisk Full time**Introduction** To manage a portfolio of liability claims and recoveries and to provide ad hoc technical advice to stakeholders. **Role Purpose** To manage a portfolio of liability claims and recoveries and to provide ad hoc technical advice to stakeholders. **Requirements**: - Matric 60 FAIS Credits - Computer literacy(MS Word, Outlook and Excel) - At...
-
Claims Specialist
4 weeks ago
Sandton, South Africa Sanlam Full timeWhat will you do? We have an exciting opportunity for the Claims Specialist within SHA Risk Specialists. What will make you successful in this role? Key responsibilities: Claims Practice Management: Attend and manage all aspects related to a portfolio of specialist claims such as claims registration, case management, drafting,...
-
Commercial Underwriter
2 months ago
Sandton, South Africa Guardrisk Full time**Introduction** - The Underwriter will be responsible for writing new business, providing renewal terms, technical and claims advice, and liaising with brokers within the agreed mandate limits as determined by the Product Manager / Underwriting Executive.**Disclaimer** - As an applicant, please verify the legitimacy of this job advert on our company career...
-
Technical Claims Manager
4 months ago
Sandton, South Africa Guardrisk Full time**Introduction** - Responsible for the oversight and monitoring of the Guardrisk Group claims management. Strategic and effective management of the technical aspect the claims operations within Guardrisk Group across all insurance lines. Review, direct, and provide accurate, reliable and sound legal and technical claims related support across the business...