Store Operations Manager

1 week ago


Johannesburg, Gauteng, South Africa Lumina Personnel Full time
Job Title: Floor Manager

Location: On-Site

Type of Employment: Full-Time

Salary: Market-related

Job Summary:

Lumina Personnel is seeking a highly skilled Floor Manager to oversee daily store operations, ensuring a clean, organized, and well-maintained environment.

Key Responsibilities:

  • Supervise and manage store staff, providing training, scheduling, and performance feedback.
  • Ensure high levels of customer satisfaction by addressing inquiries, concerns, and complaints promptly.
  • Oversee inventory management, including ordering, stocking, and merchandising products.
  • Monitor sales, implement promotions, and support marketing initiatives.
  • Enforce compliance with health and safety regulations and store policies.
  • Handle cash management, including opening and closing procedures and cash reconciliations.
  • Generate and analyze reports on sales, inventory, and employee performance.

Requirements:

  • Proven experience in a retail environment as a Floor Manager.
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Customer-centric mindset and ability to resolve issues effectively.
  • Proficiency in using point-of-sale systems and inventory management software.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Strong problem-solving skills and attention to detail.


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