Store Operations Manager
1 week ago
As a Store Manager at Mr Price, you will be responsible for leading and managing the daily operations of your store to ensure that overall objectives, including store targets, innovation initiatives, and customer service standards, are met and exceeded.
Key Responsibilities:
- Develop and implement effective stock management processes to ensure accurate receipt and unpacking of merchandise, and to maintain adequate stock levels.
- Monitor and analyze sales and profitability reports to inform operational action plans and drive sales growth and profitability.
- Conduct compliance checks to ensure adherence to policies and procedures, and implement customer experience processes to meet customer service standards.
- Lead and develop the store team to achieve store KPIs and operational strategy, and identify and drive training and development needs.
- Implement innovation initiatives to delight customers and improve in-store processes.
Requirements:
- Grade 12 qualification.
- 3-5 years' experience in a retail store management capacity.
- Knowledge of sales and service management, budgeting, and MS Office.
- Effective communication and business understanding of retail trade, brand, customer, and product.
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