Luxury Travel Consultant Role

1 month ago


Durban, KwaZulu-Natal, South Africa Ten Lifestyle Group Full time

Unleash Your Passion for Luxury Travel

Ten Lifestyle Group, a global luxury concierge service, is seeking an exceptional Luxury Travel Consultant to join our vibrant team. As a key member of our travel department, you will have the opportunity to work with high-net-worth clients, delivering tailored leisure travel experiences that exceed their expectations.

About the Role:

  1. We are looking for a highly motivated and resourceful individual to fulfill leisure travel requests on behalf of our premium members, including complex itineraries covering multiple destinations worldwide.
  2. You will be responsible for designing personalized travel programs, obtaining visas, and administrative processing, as well as making reservations with airlines, hotels, and destination agencies.
  3. Your exceptional customer service skills, commercial judgment, and passion for travel will deliver superb member satisfaction, high levels of supplier revenue, and repeat usage of Ten for travel and other services throughout the business.

Requirements:

  1. Fluency in English and native Arabic is required, with excellent written and oral communication skills. Knowledge of other languages is a benefit but not a necessary requirement.
  2. Completed tertiary qualification or equivalent training, ideally in the field of tourism, and several years of professional experience in the travel industry, tour operator, or travel agency.
  3. GDS knowledge (preferably Amadeus) and excellent destination knowledge are essential.
  4. A strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events, and culture.
  5. Service-oriented, flexible, and able to work under pressure, with a positive attitude and identification with Ten Group values.

Benefits:

  • A competitive salary, dependent on experience: R500,000 - R700,000 per annum.
  • Flexible work arrangements, including hybrid work possibilities, with up to 60% Home Office.
  • Paid time away from work, including a day each year to volunteer for a good cause.
  • Paid Sabbaticals after every 5 years of Service, without tapping into annual leave.
  • Lucrative Ten Loyalty Rewards program.
  • Remote Working Holidays - opportunities to travel and work.
  • Employee Discounts on travel and entertainment services.
  • Company contribution towards medical aid and transport home for late shifts.
  • ICAS Employee Health and Wellness services, confidential and free for all employees.

About Us:

Ten Lifestyle Group is a global luxury concierge service, dedicated to delivering exceptional experiences for our high-net-worth clients. We offer a dynamic, inclusive team environment, with genuine career opportunities within a growing international company.


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