Business Development Executive

1 month ago

Johannesburg, Gauteng, South Africa Complement Recruitment Full time
Business Development Specialist Job Description

We are seeking a highly skilled Business Development Specialist to join our team at Complement Recruitment. As a key member of our sales team, you will be responsible for driving the growth of our clients and potential clients through relationships.

Key Responsibilities:

  • Develop and nurture strong, enduring connections with clients to ensure their active engagement and satisfaction with our products and services.
  • Provide ongoing education to clients about new features, updates, and our total solution offerings.
  • Maintain regular communication with clients and monitor their spending to ensure that country targets are met.
  • Address client enquiries and provide timely feedback.
  • Assist clients with internal support in closing orders by providing necessary client support and information.
  • Gather market trends and competitor activities.
  • Provide insights and recommendations based on market and competitive intelligence.
  • Identify potential new clients and develop strategies for onboarding these potential clients and convert potential clients to active clients.
  • Lead the onboarding process for new clients, ensuring they are fully integrated and supported.

Requirements:

  • A bachelor's degree in business administration, sales, or equivalent qualifications.
  • Proven track record in Client Relationship Management in Southern Africa.
  • At least 3 years of work experience in Sales in the Southern Africa market, particularly in Namibia, Zimbabwe, Botswana, Nigeria, and Zambia.
  • Willing and able to travel into Africa.
  • Valid Passport; Permits and Visas etc travel-related documents.
  • Adaptability to changing client needs and market conditions.

Competencies:

  • Relationship building.
  • Problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to analyze and interpret market data.
  • Strong organizational skills and attention to details.
  • Ability to work independently and as part of the team.
  • Customer-focused with a passion for delivering exceptional service.
  • Strong problem-solving skills and ability to think strategically.
  • Adaptable and able to thrive in a fast-paced environment.
  • Self-motivated with a proactive approach to identifying and addressing client needs.

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