Sales Consultant

4 days ago


Randburg, Gauteng, South Africa FirstRand Bank Limited Full time

Job Summary

We are seeking a highly skilled and motivated Sales Advisor to join our team at FirstRand Bank Limited. As a Sales Advisor, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities

  • Provide advice and support to customers to ensure an excellent banking experience
  • Act responsibly with work-related resources to contribute to cost containment
  • Continuously assess own performance and seek timely feedback to improve
  • Assist with profit growth through sales and acquisition of new clients
  • Support sales through analysis of client portfolio and proactive client engagement
  • Identify sales opportunities and manage the leads pipeline effectively
  • Report on transactional and process activities to provide timely information for decision making
  • Comply with relevant statutory, legislative, policy, and governance requirements
  • Provide an efficient administration service through careful planning and updating of relevant information
  • Address customer needs to meet or exceed customer expectations
  • Contribute to a culture of service excellence and build positive relationships with customers
  • Achieve expected financial targets and uphold associated service levels

Requirements

  • FSCA Recognized NQF level 5
  • RE
  • 1-2 years call center experience

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