Sales Consultant
4 days ago
Job Summary
We are seeking a highly skilled and motivated Sales Advisor to join our team at FirstRand Bank Limited. As a Sales Advisor, you will be responsible for providing exceptional customer service and sales support to our clients.
Key Responsibilities
- Provide advice and support to customers to ensure an excellent banking experience
- Act responsibly with work-related resources to contribute to cost containment
- Continuously assess own performance and seek timely feedback to improve
- Assist with profit growth through sales and acquisition of new clients
- Support sales through analysis of client portfolio and proactive client engagement
- Identify sales opportunities and manage the leads pipeline effectively
- Report on transactional and process activities to provide timely information for decision making
- Comply with relevant statutory, legislative, policy, and governance requirements
- Provide an efficient administration service through careful planning and updating of relevant information
- Address customer needs to meet or exceed customer expectations
- Contribute to a culture of service excellence and build positive relationships with customers
- Achieve expected financial targets and uphold associated service levels
Requirements
- FSCA Recognized NQF level 5
- RE
- 1-2 years call center experience
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