Cresta Store Manager

1 month ago


Randburg, Gauteng, South Africa Pro Select Consulting Full time
Store Manager Job Description

Pro Select Consulting is seeking a highly motivated and experienced Store Manager to join our team. As a Store Manager, you will be responsible for leading and managing the day-to-day activities of our store, driving sales growth, and delivering exceptional customer service.

Key Responsibilities:
  • Team Development: Identify training and coaching needs, and develop talent management and succession planning strategies to ensure the success of our store team.
  • Recruitment and Performance Management: Recruit, administer, and manage the performance of store team members in alignment with company policies and procedures.
  • Customer Experience: Implement processes to ensure adherence to customer experience policies and procedures, including business instruction letters, markdowns, repricing, promotions, visual standards, customer feedback, and general housekeeping.
  • Compliance: Enforce overall compliance by conducting thorough compliance checks through defined processes.
  • Sales and Brand Awareness: Explore and propose new opportunities to boost sales and enhance brand awareness.
  • Product Performance: Provide feedback on in-store product performance to the support centre, contributing to sales improvement.
  • Operational Planning: Collaborate with management on operational action plans, sales performance increase, and store expenditure monitoring based on sales and profitability reports.
  • Stock Management: Authorize write-offs, breakages, recalls, and returns, ensuring effective stock management.
  • Store Maintenance: Maintain the stockroom's overall upkeep to meet housekeeping standards.
  • Inventory Management: Manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
  • Receiving and Replenishment: Accurately receive, unpack merchandise, and replenish the sales floor to drive sales objectives.
  • Store KPIs: Lead and drive the store team to achieve store KPIs and operational strategy, aligning with company values.

Requirements: A minimum of 3 years of experience in a Store Management role is required for this position.

Remote Work: No


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