Freight Operations Manager

3 days ago


Pietermaritzburg, KwaZulu-Natal, South Africa buffaloex. Full time

About Buffaloex

Buffaloex is a dynamic logistics company that values efficiency, reliability, and customer satisfaction. Our team of dedicated professionals strives to provide top-notch delivery services, catering to the diverse needs of our clients.

Job Overview

We are currently seeking an experienced Freight Operations Manager to join our team. As a key member of our operations department, you will be responsible for overseeing the daily activities of our courier fleet, ensuring seamless execution of deliveries, and fostering strong relationships with our clients.

Responsibilities

  • Vehicle Maintenance: You will be responsible for ensuring that your vehicle is in good working condition, including regular inspections, servicing, and repairs as needed.
  • Safety: It's your duty to operate your vehicle safely at all times, following traffic laws and regulations, and ensuring that your vehicle is equipped with safety features and that you use them appropriately.
  • Compliance: You must comply with all relevant laws and regulations governing your industry, including those related to licensing, permits, insurance, and taxation.
  • Customer Service: If you provide services directly to customers, you are responsible for maintaining a high level of customer satisfaction, being punctual, courteous, and professional in your interactions.
  • Documentation: You need to keep accurate records of your work, including invoices, receipts, logbooks, and any other relevant paperwork.
  • Financial Management: As a business owner, you are responsible for managing your finances effectively, including budgeting, invoicing, tracking expenses, and ensuring that you are paid promptly for your services.
  • Time Management: You should plan your routes and schedules efficiently to maximize your productivity and minimize downtime.
  • Adherence to Industry Standards: Depending on the industry you operate in, there may be specific standards or guidelines that you need to adhere to, such as those related to freight handling, food safety, or hazardous materials.
  • Communication: If you work with dispatchers, clients, or other stakeholders, effective communication is key, being responsive to messages and keeping others informed of any issues or delays.


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