Internal Sales Coordinator

3 weeks ago


Nelspruit, Mpumalanga, South Africa Express Employment Professionals Full time

Key Responsibilities: Staff Self-Management

  • Provide assistance to fellow sales team members with quotations.
  • Support colleagues in finalizing sales agreements.
  • Guide clients on pump applications, selections, projects, and sales processes.
  • Conduct daily outreach to a designated list of customers to solicit orders and maintain the order book.
  • Establish a comprehensive customer database and facilitate referrals to sales representatives.

Key Responsibilities: Internal Sales

  • Contribute to budget management and ensure achievement of sales targets.
  • Respond to incoming inquiries and convert them into sales opportunities.
  • Address and resolve customer complaints effectively.
  • Implement a systematic approach to capture sales inquiries and orders.
  • Provide quotations via phone and email.
  • Process sales orders using Syspro.
  • Source inventory from approved suppliers, both standard and non-standard.
  • Monitor outstanding back orders daily and manage invoice releases for delivery.
  • Expedite sales orders to ensure timely deliveries.
  • Perform general office duties as required.
  • Update customer discount structures within Syspro.
  • Collaborate with the Warehouse/Dispatch Manager regarding delivery logistics.
  • Participate in necessary meetings.
  • Coordinate with external sales personnel.
  • Accompany external staff on client visits as needed.
  • Generate leads for the external sales team.
  • Verify any quotes exceeding R20,000 with management.
  • Follow up on all quotes and provide copies to the external representative.
  • Coordinate orders with the assigned external representative.
  • Maintain credit levels within acceptable limits and adhere to the credit procedure.
  • Assist with inventory counts as required.
  • Possess extensive knowledge of pumps, including applications, selections, and technical specifications.
  • Syspro proficiency is essential.

You will also be expected to undertake any additional tasks assigned by your managers.



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