Healthcare Advocate

2 weeks ago


Cape Town, Western Cape, South Africa Abc Full time

About the Role

We are seeking a highly motivated Healthcare Advocate to join our team at Abc. As a key member of our customer support team, you will play a critical role in ensuring that our customers receive exceptional service and support.

In this role, you will be responsible for addressing customer concerns, resolving issues, and providing information on company products and services. You will also have the opportunity to develop your skills and knowledge in areas such as healthcare, insurance, and customer service.

Responsibilities
  • Customer Support: Respond to customer inquiries, resolve issues, and provide information on company products and services.
  • Problem-Solving: Analyze complex customer issues and develop effective solutions.
  • Communication: Communicate clearly and concisely with customers, both verbally and in writing.
Requirements
  • Customer Service Experience: Previous experience in a customer-facing role, preferably in the healthcare industry.
  • Strong Problem-Solving Skills: Ability to analyze complex customer issues and develop effective solutions.
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to communicate complex information in a clear and concise manner.


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