IT Service Delivery Manager

Join our team as a Team Lead and contribute to shaping the future of IT service management at Baraka IT Solutions (Pty) Ltd. As a key member of our operations team, you will be responsible for delivering high-quality IT services to our clients, leveraging your technical expertise and leadership skills.About the Position:Lead the IT service management...

Job title : Service Delivery ManagerJob Location : Gauteng, JohannesburgDeadline : March 27, 2025Quick Recommended LinksJobs by Location Job by industries Overall Purpose of the Job: The ICT Service Delivery Manager (SDM) oversees a number of key functions within the ICT department that enable the delivery of a high quality service to end users, and to...

Fusion Personnel is seeking a highly skilled Service Delivery Manager to oversee workshop operations.About the Role :The ideal candidate will have extensive experience in managing workshop operations, with a strong focus on customer satisfaction.Key Responsibilities :Develop and implement strategies to improve customer satisfactionMonitor and analyze...

Job title : Service Delivery Manager (JHB East Rand)Job Location : Gauteng, JohannesburgDeadline : April 11, 2025Quick Recommended LinksJobs by Location Job by industries DescriptionOBJECTIVESMAIN FUNCTIONS OF THE JOB Service Delivery ManagerManage a portfolio of clients Build strong and positive relationships with clients at various levels All Service...

Job DescriptionWe are looking for an experienced Service Delivery Coordinator to join our team at Reunert Limited. The successful candidate will be responsible for managing the service delivery to customers, ensuring that it meets and exceeds customer expectations.Main ResponsibilitiesTake accountability for overall service delivery and customer...

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Service Delivery Specialist is...

Job ResponsibilitiesIdentify problems requiring analyses, work with IT management and support teams on the root causes, following industry standards to develop improvement plans.Advise management and support leads on corrective actions to prevent reoccurrence of problems.Drive Quality, Develop Processes and Manage SLAsPresent updated processes and procedures...

We are seeking an accomplished Service Delivery Specialist to contribute to the continued success of our clients.About the Opportunity:This role offers a dynamic environment where you can apply your expertise, creativity, and passion to drive exceptional client experiences and business growth.Main Accountabilities:Earn and maintain trust with clients through...

**Service Delivery Manager - Call Centre**We are seeking an experienced Service Delivery Manager - Call Centre to join our team at InsidEntity.The successful candidate will have a proven track record in call centre management, with a focus on customer service, quality assurance, and process improvement.You will be responsible for managing a team of call...

About the OpportunityThe Service Delivery Coordinator will be responsible for managing the performance of services & support to clients within SA and ensuring that Service Levels Agreements (SLAs) are achieved.Responsibilities:Lead experimentation as a way to find the best solution.Shares lessons learned from both successes and failures.Qualifications:Basic...

In this role, you will be responsible for managing system availability, security, and performance, ensuring compliance with relevant industry standards and best practices.You will also develop and implement IT policies, procedures, and SLAs to enhance service delivery and operational efficiency.This position requires excellent problem-solving, leadership,...

About the PositionThe Service Delivery Coordinator will be responsible for working closely with the Manager and other teams to ensure that customer service standards are consistently met. The primary objective will be to create a 360-degree service environment that delivers world-class service and quality via all Inbound and Outbound platforms. The...

Job title : Director: Service Delivery Excellence & Rapid ResponseJob Location : Gauteng, JohannesburgDeadline : April 18, 2025Quick Recommended LinksJobs by Location Job by industries Minimum Requirements: Matric Certificate/Grade 12;  B Degree in Public Administration, Business Administration, Management Sciences or equivalent qualification recognized...

Role OverviewWe are seeking a Client Account Manager to join our team at ISTA Solutions. The successful candidate will be responsible for managing multiple client campaigns and agents, ensuring high-quality service delivery and exceeding client expectations. This is a full-time role that requires a highly skilled and experienced professional to lead our...

At Telesure Investment Holdings, we are seeking a talented IT Service Delivery Specialist to join our team. This role involves ensuring that GIT Service Management systems are maintained and developed to meet the company's objectives.The ideal candidate will have experience in managing and operating IT service management functions and possess knowledge of...

About the Job:This is an exciting opportunity to play a pivotal role in enhancing customer support within a leading laboratory services provider.Responsibilities:Drive exceptional customer service.Enhance customer satisfaction.Promote continuous improvement in service delivery.Lead and mentor a team of customer support agents.Handle escalated inquiries and...

We are seeking a highly skilled IT Service Delivery Specialist to join our team in Johannesburg, South Africa. As a key member of our team, you will provide expert technical guidance and support to clients, ensuring the optimal functioning of their business systems and processes.Key Responsibilities:Provide level two technical support coupled with business...

The Service Desk Manager oversees the daily activities of a team of NOC Engineers and NOC Administrators. This role focuses on providing excellent customer service by maintaining stable services and ensuring efficient communication workflow.Main ResponsibilitiesManage daily shift coordination and staff planningEnsure adherence to standard operating...

We're looking for an experienced Technical Service Delivery Lead to join our team at Wesbank. As a key member of our IT department, you'll play a crucial role in driving innovation and delivering high-quality solutions to our customers.Key ResponsibilitiesThe successful candidate will have strong leadership skills and technical expertise, with a proven track...

This is an exciting opportunity for a seasoned professional to join our team as a Delivery Excellence Manager. In this role, you will play a critical part in ensuring the delivery of high-quality services to our clients.You will be responsible for leading the development of project and delivery assurance frameworks, providing input into operational execution...