Dining Room Operations Manager

2 days ago


Cape Town, Western Cape, South Africa Crew Life at Sea Full time
Job Description:

We are seeking a highly skilled and experienced Dining Room Operations Manager to join our team at Crew Life at Sea. This is a challenging and rewarding role that requires strong leadership, communication, and organizational skills.

Key Responsibilities:
  • Manage the dining room operations, including seating arrangements, table settings, and guest satisfaction
  • Supervise and train waitstaff to ensure consistent and exceptional service
  • Create and implement menus, ensuring variety and high-quality food offerings
  • Maintain a professional and welcoming atmosphere in the dining room
  • Handle guest complaints and concerns in a timely and professional manner
  • Work closely with the kitchen staff to ensure smooth communication and timely delivery of food orders
Requirements:
  • Minimum of 2 years experience in a similar role, preferably in a high-volume restaurant or cruise ship
  • Excellent communication and leadership skills
  • Strong customer service skills and a passion for creating memorable dining experiences
  • Ability to work in a fast-paced and high-pressure environment
  • Knowledge of food and beverage operations, including menu planning and inventory management
Compensation:

$60,000 - $80,000 per year, depending on experience and qualifications.

Benefits:
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A comprehensive health insurance plan
  • A generous paid time off policy


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