Dining Room Operations Manager

5 days ago


Cape Town, Western Cape, South Africa Crew Life at Sea Full time
Job Summary

We are seeking a highly skilled and experienced Dining Room Operations Manager to join our crew at Crew Life at Sea. As a key member of our team, you will be responsible for ensuring exceptional service and seamless dining room operations.

About the Role

This is an exciting opportunity to work in a fast-paced and dynamic environment where no two days are ever the same. You will have the chance to develop your skills and expertise in menu planning, inventory management, and staff supervision.

Key Responsibilities
  • Menu Planning: Collaborate with the kitchen team to create menus that showcase our culinary expertise and cater to diverse tastes and dietary requirements.
  • Inventory Management: Oversee the procurement and storage of food, beverages, and supplies to ensure efficient and cost-effective operations.
  • Staff Supervision: Train and mentor waitstaff to provide exceptional customer service, manage tables effectively, and maintain a welcoming atmosphere.
  • Dining Room Operations: Coordinate seating arrangements, table settings, and guest satisfaction to ensure a seamless dining experience.
Requirements
  • Experience: Minimum 2 years in a similar role, preferably in a high-volume restaurant or cruise ship.
  • Skill Set: Excellent communication and leadership skills, strong customer service skills, ability to work in a fast-paced environment, knowledge of food and beverage operations, and flexibility to work evenings, weekends, and holidays.
  • Qualifications: Fluent in English, additional languages a plus, must be able to pass a background check and obtain necessary certifications for working on a cruise ship.
Compensation and Benefits

Estimated salary: $60,000 - $80,000 per annum, depending on experience and qualifications. Comprehensive benefits package including health insurance, retirement plan, and paid time off.



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