Sales/reservations - Luxury Private Lodge

7 months ago


Hoedspruit, South Africa HotelJobs.co.za Full time

Kendrick Recruitment is currently seeking a motivated and dynamic Sales/Reservations Specialist to join a luxury private lodge in the stunning Hoedspruit area. If you are passionate about delivering exceptional guest experiences and have a keen eye for detail, this is the perfect opportunity for you.

Position: Sales/Reservations Specialist

**Location**: Luxury Private Lodge, Hoedspruit

Key Responsibilities:

- ** Reservations Management**: Handle all aspects of guest reservations, including inquiries, bookings, confirmations, and special requests.
- ** Sales and Marketing**: Develop and execute sales strategies to attract new guests and retain existing ones, including promoting special offers and packages.
- ** Guest Relations**: Provide outstanding customer service to ensure a memorable experience from initial contact through to post-departure follow-up.
- ** Collaboration**: Work closely with the lodge management team to ensure seamless coordination of guest services and operations.
- ** Administration**: Maintain accurate records of reservations, payments, and guest information, and prepare regular reports for management.

Qualifications and Experience:

- ** Experience**: Minimum of 2-3 years in a similar role within the luxury hospitality industry.
- ** Education**: A degree or diploma in hospitality, tourism, or a related field is preferred.
- ** Skills**: Excellent communication and interpersonal skills, strong organizational abilities, and proficiency in reservation software and MS Office.

Compensation and Benefits:

- ** Salary**: Competitive, based on experience.
- ** Benefits**: Accommodation, meals, and use of lodge amenities.

Required Attributes:

- ** Guest-Centric**: A genuine passion for providing exceptional guest service and ensuring a memorable stay for all visitors.
- ** Sales Savvy**: A proven track record in sales, with the ability to develop and implement effective sales strategies.
- ** Detail-Oriented**: Strong attention to detail and the ability to manage multiple tasks simultaneously.
- ** Team Player**: A collaborative approach to working with colleagues and management to deliver seamless service.

Why Join Our Client?
- ** Luxury Environment**: Work in a beautiful, tranquil setting at one of Hoedspruit's premier luxury lodges.
- ** Career Growth**: Opportunities for professional development and career advancement within the hospitality industry.
- ** Dynamic Team**: Be part of a passionate, dedicated team committed to excellence in guest service.


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