Store Operations Manager

2 weeks ago


Bloemfontein, Orange Free State, South Africa CTM Full time

At CTM, we are seeking a highly motivated and results-driven Store Operations Manager to oversee the day-to-day operations and sales performance of our store. This role requires a well-rounded individual capable of managing operations independently under pressure while delivering exceptional customer service and ensuring team success.



Key Responsibilities:





  1. Customer Service & Sales


    The Store Operations Manager will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and driving sales growth through effective merchandising and visual display.




  2. Operations & Inventory Management


    The Store Operations Manager will be responsible for managing store operations, including inventory control, stockroom organization, and maintaining a clean and safe store environment.




  3. Team Leadership & Administration


    The Store Operations Manager will be responsible for leading and developing a high-performing team, ensuring accurate timekeeping, and maintaining a positive work environment.





Minimum Requirements:





  • Entrepreneurial mindset and innovative thinking, with the ability to identify opportunities for growth.




  • Responsible and accountable for achieving both operational and sales objectives.




  • 2+ years of management experience within the retail environment (preferably within the group).




  • Proficiency in SAP software and familiarity with Microsoft Excel and Word.




  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks efficiently.






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