Customer Service Specialist

15 hours ago


Paarl, Western Cape, South Africa iStaff Recruitment Full time

At iStaff Recruitment, we are seeking a highly skilled Customer Service Specialist to join our team in Paarl. This is an exciting opportunity for individuals who thrive in customer-facing roles and have experience working with SAP.

Job Description:

The ideal candidate will be responsible for delivering exceptional customer service to a defined customer base, ensuring timely order entry and updates on the system, as well as processing samples according to predetermined lead and delivery times.

Duties and Responsibilities:
  • Provide excellent customer service, resolving issues promptly and efficiently.
  • Process orders accurately and in a timely manner, ensuring seamless communication with the Warehouse.
  • Collaborate with the Sales team to assist with pricing and conditions of delivery.
  • Work closely with the Application Lab, Sample Lab, and Sales teams to prepare for customer visits.
Requirements:

To be successful in this role, you will require:

  • A minimum of 4 years of experience in customer service, preferably in the Food and Beverage industry.
  • Proficiency in SAP and experience working with the system.
  • Residency near Paarl.
Estimated Salary:

We offer a competitive salary range of R250,000 - R350,000 per annum, depending on experience.

Benefits:

In addition to a competitive salary, you will enjoy:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.


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