Production Support Specialist
4 weeks ago
Key Responsibilities
- Provide technical expertise and operational support to ensure the highest levels of production stability for applications.
- Collaborate with the Production Management team to identify and implement fixes to improve stability, reduce operational risk, and reduce manual tasks.
- Work with Application Development teams to implement and identify fixes to improve stability, reduce operational risk, and reduce manual tasks.
- Help define capacity and resiliency requirement metrics and failover/BCP capabilities in partnership with the business to improve reliability, stability, and capacity management.
- Monitor production systems, perform start of day (SOD) and end of day (EOD) checks, and manage production technology incidents to resolution.
- Engage with project teams through the SDLC of new applications to ensure successful onboarding into Production Management.
- Participate in weekend activities such as Disaster Recovery testing, Exchange upgrades, and Application releases.
Technical Skills
- 5+ years' experience in Production Support in the Financial services industry.
- Strong analytical and problem-solving skills.
- Excellent incident management skills with the ability to operate under pressure and coordinate resources effectively.
- Excellent knowledge of SQL and stored procedures, with experience in PostgreSQL and MS SQL databases.
- FIX protocol knowledge.
- Strong Shell/Python scripting skills.
- Ability to prioritize workload, react quickly, and escalate to meet business expectations.
- Strong working knowledge of real-time monitoring systems.
- Financial Product knowledge would be advantageous.
- Agile methodology to perform enhancement, automation, performance management, infrastructure upgrades, and add new functionalities.
- Performing code fixes and maintenance.
- Incident Management.
- AIX, DB2, Kubernetes, Rancher containers, MS SQL, PostgreSQL.
-
Product Support Specialist
1 month ago
Johannesburg, Gauteng, South Africa Pronto Labour Team (Pty) Ltd Full timeProduct Support SpecialistWe are seeking a highly skilled Product Support Specialist to join our team at Pronto Labour Team (Pty) Ltd. As a key member of our team, you will be responsible for providing technical support and maintenance to our customer base.Key Responsibilities:Provide technical support and maintenance to our customer baseEnsure the sale of...
-
Production Support Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Siri Technologies Full time**Role Overview**Siri Technologies is seeking a skilled Production Support Specialist to join our team. The ideal candidate will have a strong background in production support and a passion for delivering high-quality services to our clients.Key Responsibilities:Provide Level 1 and Level 2 support to the business and stakeholdersCollaborate with the...
-
Product Support Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Top Talent Professional Services Full time**Technical Service Engineer**We are seeking a talented Product Support Specialist to join our team at Top Talent Professional Services. This role is focused on providing exceptional technical support to our customers, ensuring their satisfaction and successful outcomes.**Key Responsibilities:Configure and troubleshoot systems to meet customer...
-
Johannesburg, Gauteng, South Africa Pronto Labour Team Full timeProduct Support Specialist OpportunityWe are seeking a highly skilled Product Support Specialist with expertise in diesel and earthmoving, as well as forklift mechanics. The successful candidate will possess strong sales experience and technical knowledge, with a proven ability to work at a senior level.The key responsibilities of this role include:Sale of...
-
Product Specialist
1 month ago
Johannesburg, Gauteng, South Africa Career Recruit Full timeProduct SpecialistCareer Recruit is seeking a highly skilled Product Specialist to join our team. As a key member of our sales team, you will be responsible for delivering expert-level knowledge on PABX, IT, and networking products and services.Key Responsibilities:Provide technical expertise to internal teams and clients, leading product demonstrations and...
-
Paid Ads Specialist
1 month ago
Johannesburg, Gauteng, South Africa Phoenix Support Services Full timeJob Title: Paid Ads SpecialistWe are seeking a highly skilled Paid Ads Specialist to join our team at Phoenix Support Services. As a Paid Ads Specialist, you will be responsible for developing and executing effective paid search strategies to drive business growth and revenue.Key Responsibilities:Plan and implement paid search campaigns across multiple...
-
Product Support Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa DroneDeploy Full timeAbout UsAt DroneDeploy, we're committed to delivering top-tier reality capture software that empowers our customers to automate and analyze their data. As a Consultant with our Product Support team, you'll be an expert in cutting-edge drone flight and 3D data platforms, helping our customers resolve any issues they may have when using our products.Key...
-
Product Support Specialist
1 month ago
Johannesburg, Gauteng, South Africa Top Talent Professional Services Full timeJob Title: Product Support EngineerWe are seeking a highly skilled and motivated Product Support Engineer to join our team at Top Talent Professional Services. As a Product Support Engineer, you will be responsible for providing technical support and services to our customers using products in the Digital Mine portfolio.Key Responsibilities:Configure and...
-
Technical Support Specialist
1 month ago
Johannesburg, Gauteng, South Africa beBee Professionals Full timeJob Offer: Technical Support SpecialistbeBee Professionals is seeking a Technical Support Specialist to provide technical assistance to our customers and ensure the smooth operation of our products and services.The ideal candidate should have a degree in Computer Science or a related field, as well as experience in customer service and technical support. The...
-
Paid Ads Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Phoenix Support Services Full timePaid Ads Specialist Job DescriptionWe are seeking a highly skilled Paid Ads Specialist to join our team at Phoenix Support Services. As a Paid Ads Specialist, you will be responsible for strategy, design, implementation, search engine optimization, and analysis of PPC ads.Key Responsibilities:Plan and implement effective paid search strategies; Manage ad...
-
Product Support Specialist – Data Insights
3 weeks ago
Johannesburg, Gauteng, South Africa Wabtec Full timeWabtec Corporation is a leading global provider of equipment, systems, and digital solutions for freight and transit rail.As a Product Support Specialist – Data Insights, you will be responsible for supporting the company's mining technology products by providing analysis and recommendations to customers using data collected by the system.Key...
-
Mako Product Specialist
1 month ago
Johannesburg, Gauteng, South Africa Stryker South Africa (Pty) Ltd. Full timeJob Title: Mako Product SpecialistAbout the Role:We are seeking a highly skilled Mako Product Specialist to join our team in Gauteng, South Africa. As a Mako Product Specialist, you will be responsible for providing clinical product support to end-users of our pioneering MAKO Robotic Surgery Products.Key Responsibilities:Provide on-site guidance and...
-
Technical Support Specialist
1 day ago
Johannesburg, Gauteng, South Africa beBee Professionals Full timebeBee Professionals, a leading company in the industry, is seeking a skilled Technical Support Specialist to join our team in Johannesburg.The successful candidate will be responsible for providing top-notch technical support to our customers, ensuring that our products and services operate seamlessly.To be eligible for this role, the ideal candidate should...
-
Technical Production Specialist
4 days ago
Johannesburg, Gauteng, South Africa Siri Technologies Full timeJob OverviewSiri Technologies is seeking a highly skilled Technical Production Specialist to join our team. In this role, you will be responsible for providing technical expertise and operational support to ensure the highest degrees of production stability for applications.
-
Digital Marketing Specialist
1 month ago
Johannesburg, Gauteng, South Africa Phoenix Support Services Full timeJob Title: Paid Ads SpecialistThis is a remote position that offers an excellent opportunity to take your PPC marketing career to the next level.We are looking for a self-starter who thrives in fast-paced environments, thinks outside the box, and is a problem solver. The ideal candidate will have a minimum of three years of solid PPC management experience,...
-
IT Support Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Status Staffing Full timeAbout the PositionWe are seeking an experienced IT Support Specialist to join our team at Status Staffing. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.Key ResponsibilitiesAssist clients through regular call reporting and communicate effectively to comprehend their IT system...
-
Product Specialist
1 month ago
Johannesburg, Gauteng, South Africa Dynexity Full timeJob Opportunity at DynexityWe are seeking a highly motivated and driven individual to join our team as a Product Specialist. This role will involve working in the petrochemical sales and support market in SA, providing technical sales support and expanding product knowledge.Key Responsibilities:Provide technical sales support to customers, including...
-
Product Specialist
1 month ago
Johannesburg, Gauteng, South Africa HARTMANN Full timeProduct Specialist Job DescriptionAt HARTMANN, we're committed to helping healthcare professionals deliver exceptional care. As a Product Specialist, you'll play a crucial role in marketing and selling our brands to achieve sales targets in your territory.Responsibilities:Grow stoma and wound care market share in your territory by achieving a desired call...
-
Product Specialist
1 month ago
Johannesburg, Gauteng, South Africa Ultra Personnel Full timeJob Title: Product SpecialistUltra Personnel is seeking a highly skilled Product Specialist to join our team.Qualifications and Experience:We are looking for an individual with a strong background in the pharmaceutical industry, preferably with a Health Sciences Degree or Diploma. A minimum of 3-5 years of experience in a hospital or specialist setting,...
-
Mako Product Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Stryker South Africa (Pty) Ltd. Full timeMako Robotic Surgery Product SpecialistWe are seeking a highly skilled Mako Robotic Surgery Product Specialist to join our team at Stryker South Africa (Pty) Ltd. in Gauteng, South Africa.Provide on-site training and technical support to surgeons and operating room staff on the use of our innovative MAKO Robotic Surgery Products.Utilize proprietary software...