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Product Support Specialist
2 months ago
We are seeking a highly skilled Product Support Specialist to join our Pronto Labour Team. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.
Key Responsibilities:- Provide technical support to customers, resolving issues and answering questions in a timely and professional manner.
- Develop and maintain strong relationships with customers, understanding their needs and preferences.
- Work closely with our sales team to identify new business opportunities and develop strategies to achieve sales targets.
- Ensure effective administration of customer accounts, including data entry and record-keeping.
- Travel to customer sites, as required, to provide on-site support and training.
- Minimum 2 years' experience in a similar role, preferably in the diesel/earthmoving or forklift industry.
- Strong technical knowledge of diesel/earthmoving and forklift equipment.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Valid driver's license and a clean driving record.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.