Technical Support Specialist

4 weeks ago


Nelspruit, Mpumalanga, South Africa IOCO Full time

Technical Support Specialist

This role focuses on providing hands-on technical support to clients. The successful candidate will be trained by the Senior Server Engineer on site.

Key Responsibilities:

  • Learning and development: Engage in a structured process to acquire foundational knowledge in operations, managed services offerings, and industry best practices.
  • Client engagement: Develop strong client communication skills and the ability to articulate technical concepts clearly and effectively.
  • Technical Support: Provide technical support for end-users.

Qualifications:

  • ITIL Foundation

Other Information:

  • Permanent Position
  • Location: Piet Retief, Mpumalanga
  • Travel: Office based

About Us:

iOCO Infrastructure Services (iOCO IS) is a company that delivers outstanding client experiences through sustainable, innovative IT infrastructure solutions. We are a community of skilled professionals dedicated to providing for our clients while finding joy in the process.



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